Types of Positions

Click on your area of interest below to see more information about specific types of positions available throughout the year at Pinnacol Assurance. Applications for these positions are accepted only when the position is listed under "Current Job Openings."

Administrative Support
Auditing
Bill Paying
Claims
Communications
Customer Service
Decision Support
Finance/Accounting
Human Resources
Information Systems
Legal
Loss Prevention & Industrial Hygiene
Mail & Records
Marketing
Nursing
Provider Relations
Return-to-Work
Team Leadership
Training & Performance Improvement
Underwriting


Administrative Support
Working in a team environment, these positions provide critical support to team members including Underwriters, Adjusters, Nurses, and others. The position requires multi-talented individuals with strong PC/software skills, and excellent communication and customer service skills. There is a high volume of direct customer contact via phone, along with clerical functions such as data processing, document distribution, and other office tasks.

Basic Knowledge, Skill & Ability:

• Demonstrates a working knowledge of the Colorado Workers’ Compensation Act.
• Excellent written and oral communication skills.
• Strong interpersonal and customer service skills.
• Understanding of basic accounting and mathematics.
• Ability to handle challenging customers in a professional, courteous manner.
• PC Skills in a Windows environment; proficient in word processing/data entry - minimum 35 wpm typing required. A typing test is administered for this position.
• Must be a self-starter and able to work independently.
• Employee must be capable of processing a large volume of work daily.

Education, Formal Training and Experience
A high school diploma or GED. Training in Customer Service or equivalent work experience. Bilingual (Spanish) is a plus. Two years of work experience in a customer service environment desired.

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Auditing
Auditing Positions

INTERNAL AUDITOR
Reporting to the Vice President of Finance this position is responsible for conducting reviews of internal Pinnacol operations. Reviews are planned, scheduled, fieldwork completed, reports written and issues and responses received and evaluated. The position assists in the preparation of the annual audit plan detailing the audits to be conducted during the next twelve months and attends quarterly audit committee meetings to present summary of the audits conducted during the quarter. Knowledge of Generally Accepted Auditing Standards and Processes and Generally Accepted Accounting Principles and internal control theory are critical along with knowledge of information systems and the auditing of such. Accounting Degree required; Certified Public Accountant/Certified Information System Auditor is desirable. Minimum of 5 years auditing experience.

FIELD AUDITOR I, II, III

Field Auditors perform field reviews of the Company’s insured’s original books of entry and relative government reporting source documents to ensure that all remuneration subject to workers’ compensation premium is included and to verify that the labor expenditures are correctly distributed among the proper job exposures. All auditing positions require strong personal computing skills; proficiency in electronic spreadsheets, word processing, and business related software packages, and knowledge of computer programs/terminal usage. Must be able to identify routine sources of audit information; must have basic knowledge of accounting practices. Strong customer service and negotiation skills ; able to solve issues/problems to beneficial resolution for internal and external customers. Must possess and maintain a valid Colorado driver’s license and provide proof of insurance.

Field Auditor I

This level is characterized as an entry level during which work procedures and processes are explained clearly and concisely. Close supervision is provided through physical review and verification of work in progress. Requires basic knowledge of books of entry/government source documents. Bachelor's Degree in Business Administration, Accounting or equivalent professional and technical work experience and one year of accounting/financial experience; auditing experience desirable.

Field Auditor II

Bachelor’s Degree in Business Administration, Accounting or an equivalent professional and technical work experience. One year of accounting/financial experience; auditing experience desirable. In addition, must have completed the necessary training on policies and procedures used in PINNACOL ASSURANCE audits, and demonstrated the ability to perform audits independently (general time frame approximately 1 year).

Field Auditor III

This position is characterized as the full working level auditor. Limited supervision is provided through occasional physical review of the more difficult work, but employees work with considerable independence. This level assists in training new auditors and/or helping level I or level II auditors with problems within the team. Bachelor’s Degree in Business Administration, Accounting or an equivalent professional and technical work experience. Two years of proven workers’ compensation auditing experience required.

 
AUDIT ANALYST, AUDIT ANALYST TRAINEE
Position analyzes and processes voluntary audits (audit reports) submitted by policyholders. Applies the principles of workers’ compensation through knowledge of the NCCI Manual to analyze and complete self-audits. With little supervision, reviews, analyzes, and processes a variety of complex mail-in audits, including cancellations. Position requires analytical aptitude, basic accounting/math knowledge, and effective written and oral communication skills. Detail-oriented, self-starter, with strong organizational and interpersonal abilities. Requires decision-making while applying/interpreting workers’ compensation laws, rules, regulations, and procedures. Demonstrates a substantial working knowledge of the Colorado Workers’ Compensation Act. General insurance industry knowledge; familiar with broker relationships, and competitors. PC Skills in a Windows environment; proficient in word processing/data entry - minimum 35 wpm typing required. Working knowledge of electronic spreadsheets. Demonstrated understanding of PINNACOL ASSURANCE internal work flow processes with a solid overview knowledge of all key areas/functions within PINNACOL ASSURANCE. High school diploma, GED, or equivalent work experience.

Experience:

Trainee = minimum of two years of general office experience, to include analysis and decision-making responsibility.

Audit Analyst must have minimum of three years of experience, to include one year of underwriting or auditing providing familiarity with workers’ compensation rules and classifications.

Bill Paying
Medical Bill Payment Positions

Pinnacol’s medical payments team reviews, edits, and/or processes medical and other miscellaneous bills submitted on HCFA 1500, UB92 (out-patient and in-patient), and various other billing forms. Bills are submitted by medical providers taking care of injured workers covered by Pinnacol Assurance. These positions require detail-oriented medical bill processors with 1+ years of computerized claims processing experience who have a good working knowledge of medical terminology, coding (CPT and ICD-9 codes) and who enjoy working in a fast-paced environment. Experience with PPO plans a plus. Position also requires good data entry and analytical skills and math aptitude. High school diploma, GED, or equivalent experience. One year claims processing experience in a WINDOWS environment. Familiarity with Colorado Workers Compensation Fee Schedule and some Medical terminology coursework preferred. This team does offer the possibility of home-based processing of bills.

Claims
Claims Positions

PINNACOL ASSURANCE generally seeks to hire experienced adjusters with some exposure to workers’ compensation. Claims Representatives manage a wide range of work related claims as members of a multi-functional insurance team that includes Underwriters, Nurses, Return to Work Coordinators and others. Experienced candidates will have a minimum of 1 year Colorado workers’ compensation adjusting or 2-3 years of other adjusting experience.

Basic Knowledge, Skill & Ability:

• Demonstrates a working knowledge of the Colorado Workers’ Compensation Act, Rules of Procedure, SB 79 and SB 218, and case law.
• Excellent written and oral communication skills.
• Strong interpersonal and customer service skills.
• Math aptitude.
• Ability to assimilate, comprehend, and analyze information from a variety of sources (a test will be given).
• Ability to make decisions based on available information.
• Ability to organize and prioritize case load; manages multiple priorities.
• Employee must be capable of processing a large volume of work daily.
• Personal computer and word processing skills.

Education or Formal Training:

• Bachelor’s degree from an accredited college or university or professional and technical experience providing the same type and amount of knowledge on a year-for-year basis.

Communications
Communications Team Positions

The Communications Team is responsible for and manages the public relations activities for the Company, including policyholder relations and information programs (seminars, newsletters, and brochures), community relations and media relations, internal communications, Policyholder survey program, public affairs support, and marketing/advertising creative expertise. The Team oversees and coordinate public relations activities designed to improve the Company’s image and standing with policyholders and the general public. There are several positions on the Communications team including:

COMMUNICATIONS REPRESENTATIVE
Supports internal and external communications and public relations goals through the development of newsletters, brochures, advertising and media relations programs. BA in Journalism, Mass Communications, Public Relations or related degree. Additional formal training in media relations, marketing practices, graphic design, and public speaking desirable. At least two years experience in direct public relations work in community or constituent relations, special events planning, and public relations programming or planning. Experience should also include writing and editing various information pieces and press releases. Design experience desirable. Experience with the Internet and intranet desirable.

COMMUNICATIONS WRITER

Supports internal and external communications and public relations goals of the Communications Department through the development and production of magazines, newsletters, brochures, web site communications and public relations programs.

Requires a Bachelor’s Degree in Journalism or English or related degree and previous experience in writing and editing various information pieces and press releases required. Must also have proven research and interviewing skills.

SEMINAR EVENTS COORDINATOR

Supports external communications and public relations goals of Public Relations Department through management of seminar, speaker bureau and One-on-One programs, press releases and advertisements of such programs and fulfilling public speaking engagements. Bachelor’s Degree in Journalism, Mass Communications, Public Relations, Marketing, or in a related field. Additional formal training in public speaking desirable. Two years writing or journalism experience preferable. Demonstrated computer knowledge. Knowledge of workers’ compensation necessary to give Fundamentals presentation.

COMMUNICATIONS CLERK
Provides general clerical support to Public Relations Department. High school degree or GED. Minimum of two years general office experience; including customer service experience.

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Customer Service
Customer Service Positions

These positions provide quality, accessible service to PINNACOL ASSURANCE’s customers via phone, fax, e-mail, and regular mail. Customer Service Representatives identify, answer and resolve customer questions and concerns utilizing our state of the art computer system. Demonstrates a basic working knowledge of the Colorado Workers’ Compensation Act. Compared to our administrative support positions, the Customer Service position is more phone oriented with call volumes ranging from 50 to 100+ calls per day.

Knowledge, Skills and Ability:

• Excellent written and oral communication skills.
• Strong interpersonal and customer service skills.
• Professional telephone skills and techniques.
• Ability to handle challenging customers in a professional, courteous manner.
• PC Skills in a Windows environment; proficient in word processing/data entry.
• Ability to read, input, comprehend and communicate on-line data.
• Must possess effective interpersonal skills.
• Understanding of basic accounting and mathematics.
• Ability to organize and prioritize workload; manages multiple priorities.
• Must be a self-starter and able to work independently.

Education or Formal Training:

• A high school diploma or GED. Two years college with previous training in Customer Service or equivalent work experience preferred. Bilingual (Spanish) is a plus.
  
  

Decision Support
Decision Support Staff

PINNACOL ASSURANCE utilizes Decision Support Analysts to develop and maintain decision support programs using ad-hoc query tools in an Oracle/UNIX/Windows environment. They create reports and conduct analysis using Oracle Reports 3, SQR, MapInfo, Brio Query, PL/SQL and other tools. Analysts develop business models and present findings to management. College degree with strong mathematics/statistics/analytical ability preferred. Extensive experience working with Oracle and/or other relational database management systems.

Finance/Accounting
Finance/Accounting Positions

PINNACOL ASSURANCE has a full service accounting and finance team that handles budgeting, accounting, financial and corporate reporting for the organization. The team also handles activities associated with the security and investment of the organization's assets and funds, and ensures that financial transactions, policies and procedures meet corporate short and long term objectives and regulatory body requirements. Some of the positions in this area include:

ACCOUNTANTS
Requires knowledge of basic insurance accounting practices; GAAP, SAP, and able to apply principles to company's business matters. Knowledge of the uses, capabilities and applications of computerized accounting systems and interfaces. Proficient with EXCEL and Lotus spreadsheets as well as WORD and WordPerfect. Positions generally require Bachelors degree in Accounting and several years of applicable experience.

ACCOUNTING CLERKS
High school diploma or GED. Accounting related courses desirable. Minimum of one year of accounting/bookkeeping experience.

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Human Resources
Human Resources Positions

The Human Resources Team at PINNACOL ASSURANCE is responsible for the entire range of human resources administration and employee relations activity; developing, recommending, and implementing policies and programs in such areas as recruitment and employment, skills and performance management, training and development, and salary and benefits administration; Human Resources also provides guidance and technical assistance in these areas to other staff and operation functions of the Company. Among the positions in Human Resources are:

BENEFITS SPECIALIST
Responsible for the design, development, and administration of a benefit programs that are competitive in our marketplace, as well as in compliance with regulatory guidelines. Bachelor’s Degree with major in Business or Human Resource Management preferred. Minimum of four years of experience in Human Resources dealing with employee benefits to include program design and contract negotiation.

COMPENSATION SPECIALIST

Manage PINNACOL ASSURANCE’s compensation programs and practices to control expenses and ensure market competitiveness; assist in the development and implementation of performance management systems and practices; serve as 360 Degree Feedback Program Administrator. Bachelor’s Degree in Business, Human Resources, or related field. Certified compensation professional designation (CCP) or advanced education desirable. Minimum 3-5 years compensation experience with broad HR background.

HUMAN RESOURCES GENERALIST

This position is primary backup for payroll in addition to providing support to employment, benefits, and other HR generalist activities. College Degree and minimum of two years administrative assistant experience or equivalent work experience in payroll/human resources. Without college degree requires a minimum of four years of HR experience including payroll/benefit exposure. Payroll experience is a critical requirement for this position.

HUMAN RESOURCES REPRESENTATIVE

This position is responsible for recruiting, testing, and recommending selection of non-exempt and professional personnel from both internal and external sources. Position counsels employees to assist in their adjustment to new positions and to provide guidance concerning problem situations. Bachelor’s Degree with major in Business or Human Resource Management preferred. Minimum of two years of experience in Human Resources, with recruiting responsibility for non-exempt and professional positions in a service environment.

PAYROLL ADMINISTRATOR

Responsible for payroll administration, processing benefits, pay changes, and attendance tracking. Prepares monthly payroll transmittals, reconciliations, and maintains payroll records. Ensures timely payments of salaries, taxes, legal assignments, and benefit plans. High School Diploma, Associate Degree in Business desired or equivalent work experience. Two years of Human Resources experience with emphasis on payroll, employment, and benefits. Payroll experience is a critical requirement for this position.

SAFETY & WORKERS’ COMPENSATION SPECIALIST

Responsible for the design, development and administration of all aspects of the workers’ compensation and loss control management programs for the company. Bachelor’s Degree in safety or related field, or safety work experience may be substituted with these certifications (CSP, ARM or similar certifications). Min. of three years case management experience. Professional level loss control experience including safety/health.

HUMAN RESOURCES ASSISTANT
Provide administrative support to the Vice President of Corporate Services and other HR staff members. Proficiency in word processing/spreadsheet applications including knowledge of WordPerfect/Word and Lotus/Excel. Ability to type 45 wpm. Knowledge of PowerPoint a plus. High School Diploma, Associate Degree in Business helpful. Two years of clerical experience that includes PC skills in a Windows environment with knowledge of Word Perfect and Lotus. Experience in a Human Resources environment is helpful.

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Information Systems
Information Systems Positions

Working in an Oracle/UNIX/Windows environment, Information Systems manages, controls, coordinates, and provides strategic direction for all systems development, data center, facility, and voice/data communication activities at PINNACOL ASSURANCE. The group plans future directions and platforms for IS to coincide with the long term priorities and goals of the company and manages cost, quality, and timely delivery of data processing services. Many different types of positions work under the umbrella of Information Systems including:

• Decision Support Analysts
• Client Server Programmer/Analysts
• Data Base Administrators
• Software Programmers
• Network Engineers
• Network Technicians
• Project Coordinators
• Systems Administrators
• Help Desk Staff
• Voice & Communications Technicians

 These positions generally require several years of applicable experience; college degree, other formal education or training is a plus.

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Legal

Legal Team Positions

PINNACOL ASSURANCE has a strong Legal Team responsible for implementing a comprehensive corporate philosophy to manage litigation and for working with PINNACOL ASSURANCE staff, team leaders and multi-functional teams to reduce litigation volume, reduce claims and legal costs associated with litigation, and to improve litigation outcomes. Several types of positions exist within the Legal Team, including:

• Attorneys
• Legal Secretaries
• Paralegals
• Docket Assistants, Coordinators, & Secretaries

Offering a pleasant change from the traditional law firm environment, PINNACOL ASSURANCE looks for candidates with strong PC/software skills, demonstrated applicable experience, and the ability to work well in a team environment.

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Loss Prevention & Industrial Hygiene

Loss Prevention Positions

INDUSTRIAL HYGIENIST
Provides policyholders with full-scope industrial hygiene services including planning, conducting, and preparing report of findings and recommendations for occupational health hazard surveys at policyholder work-sites. Topics include, but are not limited to: 1) air contaminants, 2) ventilation, 3) noise, 4) personal protective equipment, and 5) ergonomics. Position also assists policyholders with the development and continued implementation of written loss control plans. Bachelor’s or Master’s Degree in industrial hygiene, or in a related field with an industrial hygiene emphasis. EXPERIENCE: Beginning professional level, or prior industrial hygiene field work experience required. Education may be substituted for work experience. Certification from ABIH or other nationally recognized organization preferred but not required.

LOSS PREVENTION SPECIALIST I
Under the direction of the Team Leader and with the assistance of a more experienced Loss Prevention Representative, provides policyholders with loss prevention services and cost containment information. Assist assigned policyholders, policyholder associations, brokers or agents with the development and continued implementation of specific written loss control plans, resulting in reduced losses. Works closely with underwriters and claims adjusters to identify and resolve policyholder issues. Plan, conduct, and prepare reports of findings and recommendations for assigned safety-hazard surveys at policyholder worksites. Engage in continuing professional development, including professional-association membership and an annual course or seminar, which may lead to professional certification (CSP or ARM). Must possess and maintain a valid Colorado drivers license and provide proof of insurance. Bachelor’s Degree in safety or related field. Safety work experience may be substituted on a year-for-year basis. EXPERIENCE: Beginning professional level experience, or prior safety field work, required. Education may be substituted for the work experience.

LOSS PREVENTION SPECIALIST II
Bachelor’s Degree in safety or related field required. EXPERIENCE: Advanced professional level or extensive prior safety field work experience required.

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Mail & Records
Mail & Records Team Positions

Records Positions
The records team is responsible for maintaining the integrity of all files and records used by PINNACOL ASSURANCE and for ensuring their prompt and accurate delivery to the teams needing the records at any given time. The position manually sorts, batches, and files mail in policy records and files and is responsible for ensuring the integrity of the file as it is delivered to the teams throughout the company. The position also enters and retrieves data on the company computer system. Candidates must be able to accurately file numerically and have a High school diploma, GED, or equivalent work experience.

Mail Positions
PINNACOL ASSURANCE operates a full service Mail department that equals the post office of some small towns. These positions provide clerical support company-wide by processing incoming and outgoing mail and ensuring its proper handling and distribution in a timely manner. Candidates must have some knowledge of computers and familiarity with keyboard along with a High school diploma, GED or equivalent experience. One year of clerical experience working with computerized systems is desirable.

Many of these positions offer outstanding entry-level opportunities to join PINNACOL ASSURANCE.

Marketing
Marketing Positions

PINNACOL ASSURANCE’s Marketing team directs and coordinates the marketing of PINNACOL ASSURANCE’s products and services. Continually evaluating and adjusting the company’s marketing strategy to meet changing market and competitive conditions, the marketing team is charged with maintaining PINNACOL ASSURANCE’s image as the carrier of choice when it comes to Workers’ Compensation. Some of the positions in our marketing team include:

MARKETING ASSISTANT
Performs administrative support functions for the Marketing Department in support of Agent business initiatives. PC Skills in a Windows environment; proficient in word processing/data entry - minimum 35 wpm typing required. A high school diploma or GED, two years college with previous training in Customer Service or equivalent work experience preferred. Bilingual (Spanish) is a plus.

MARKETING COORDINATOR
Coordinate and oversee the completion of special projects for the Marketing and Communications departments. Perform administrative support functions, marketing and business trend research and analysis, and provide support for Agent business initiatives. Associate Degree with emphasis on business/marketing or equivalent experience. Two years of related work experience in the insurance industry. General accounting background in A/P, G/L, A/R required.

MARKETING REPRESENTATIVE
Provides coordination, communication, and management of the broker relationship between contract brokers and PINNACOL ASSURANCE. Involved with the recruitment, selection and execution of broker contracts. Responsible for working with designated brokers to achieve production and retention goals. Bachelor’s Degree from an accredited college or university with a degree in Marketing, Business Administration, Public Administration Insurance, or related field or equivalent work experience. Position requires prior sales experience in the insurance industry with proven results. Property/casualty insurance and/or Colorado broker program experience desirable.

MARKET RESEARCH & PRODUCT DEVELOPMENT SPECIALIST
Responsible for gathering, analyzing and distributing information on market intelligence, competition, business issues, products and services to the Vice President of Marketing and the Executive Team. Serves as project lead in the research, data gathering and preparation of product development proposals working with all levels of staff both inside and outside of the company. Assists in the planning, development and execution of PINNACOL ASSURANCE’s marketing plan. Experienced in current research techniques with ability to perform complex statistical analysis to generate reliable and valid results data. Ability to compile market information and develop new product and service proposals for management team. Bachelors’ degree in business/marketing, statistics or related area. At least two years insurance experience focused on market research and product development activities. Workers’ compensation experience preferred.

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Nursing
Nursing/Case Management Positions

TEAM NURSE
Works with team members to bring medical and claims issues to expedient and cost-effective resolution. Provides medical expertise relative to handling of the medical aspects of workers’ compensation claims. Serves as a medical resource to injured workers and policyholders. Requires knowledge of the Colorado medical community and Current Colorado license as a Registered Nurse. Must possess valid Colorado drivers license and provide automobile insurance. Five years of general nursing experience. Specific clinical or administrative experience which contributes to a managed care environment will be considered.

Provider Relations
Provider Relations Positions

CONTRACTING COORDINATOR
Responsible for administrative aspects of monitoring ancillary service contracts: pharmacy, durable medical equipment, physical therapy, home healthcare. Establish working relationships statewide with ancillary service providers and act as the primary liaison between PINNACOL ASSURANCE and vendors. Extensive interface building with internal personnel in Information Services and Strategic Business Groups including claim representatives, nurses, and Medpay processors. Must have comprehensive knowledge of ancillary service utilization in a managed care environment, preferably having some experience in a Workers’ Compensation setting. High School or GED with 2-4 years continuing education and/or experience in a related field. Minimum of three years of insurance or managed care experience, preferably in a Workers’ Compensation setting. Some of this experience will be directly related to contract support.

MEDICAL OPERATIONS ASSISTANT
Responsible for the administrative support of the Medical Operations Department, which includes: interface management of credentialing information; SelectNet directory update and maintenance; Provider Master File maintenance; and other support duties. High School Diploma or GED. Minimum of 2 years of general office experience, preferably in an insurance and/or medical facilities setting.

PROVIDER RELATIONS SPECIALIST
Responsible for contracting, administration, implementation and monitoring of direct provider contracts, facility contracts and ancillary service contracts such as pharmacy, durable medical equipment, home health care, and others. Establish working relationships statewide with providers and ancillary service providers. Extensive interface building with internal personnel in Claims department, Med Pay Department and Information Systems. Conducts SelectNet contracting in designated geographic regions. Typically follows established policies and procedures; however, will also be required to exercise judgement in handling difficult situations that could benefit or put the Company at risk. Bachelor’s Degree from an accredited college or university in business, health care, insurance or a related field. Minimum of three years of insurance or managed care experience, preferably in a Workers’ Compensation setting. Some of this experience will be directly related to contracting.

Return-to-Work
Return-to-Work Positions

RETURN-TO-WORK COORDINATOR
These positions provide expert assistance to policyholders for returning injured workers back to the workplace. Serves as a resource to team claims representatives, nurses, and legal staff in regard to vocational issues, with emphasis on SB218 claims. Develop and provide educational programs to policyholders regarding the benefits of early return-to-work.

Working with assigned policyholders in conjunction with claims representatives and team nurses, position facilitates early return-to-work for injured workers. May assist in obtaining physical restrictions from physicians. Assists policyholders in defining and documenting modified work duties for injured workers. Assists policyholders in completing Rule 9 paperwork and supporting documentation. Educates policyholders on the benefits of modified work duty programs; assists in program implementation. Monitors injured workers who have returned to restricted duty to assure progression to full duty or MMI. Maintains a documentation system for claim files; submits monthly cost savings reports. Works with claims representatives and team nurses on catastrophic claims to assess the vocational potential of severely injured workers to avoid permanent total disability. Upon receipt of application for hearing with PT as an issue, contacts policyholder to determine whether re-employment is an option. Communicates results to PINNACOL ASSURANCE attorney and/or hired vocational expert. Monitors vended early return-to-work services. Works with claims team, legal and medical staff to resolve/strategize vocational issues. May review files, vendor bills, and evaluate the cost effectiveness of offering vocational services.

Develops and implements educational programs, seminars and/or workshops for policyholders regarding the importance of providing modified duty for injured workers. Upon initial screening and referral by Loss Prevention, works with individual policyholders on the pre-planned RTW portion of the PINNACOL ASSURANCE Advanced Loss Control program. Works with Loss Prevention to assess progress and completion of documentation requirements.

Builds a working knowledge of major policyholders, associations, brokers, key accounts, resistant policyholders and medical providers to be targeted for future intervention. Provides support for customer retention and new business efforts by attending policyholder and broker meetings; providing early return-to-work presentations, on-site ergonomic evaluations and job site evaluations, as requested. Must possess valid Colorado driver’s license and provide automobile insurance.

 
Education or Formal Training:

Bachelor’s Degree from an accredited college or university, masters degree directly related to vocational rehabilitation preferred. Must be qualified to obtain one or more of the following certifications: Certified Insurance Rehabilitation Specialist (CIRS), Certified Rehabilitation Counselor (CRC), Certified Case Manager (CCM), or Certified Vocational Evaluator (CVE).

Experience:

Five years of experience in vocational and rehabilitation counseling. Experience required in the development and implementation of modified duty work programs and/or experience with claimants/employers regarding return to the work place.

Team Leadership
Manager/Team Leader Positions

Team Leaders lead the activities of the team to maximize profits, market share and customer satisfaction. They are directly responsible for managing, controlling, coordinating, and providing strategic direction to a multi-functional team responsible for a specific book of business. They direct efforts in the development and implementation of strategies to provide competitive services and promote sales of new and existing insurance products and services. Team Leaders have direct P&L accountability and responsibility for customer performance expectations of their assigned book of business. Proven team leadership skills are required as this position will lead 20 or more insurance professionals. Members of management at Pinnacol Assurance must also have a minimum of a Bachelors degree.

Training & Performance Improvement
Training Positions

TRAINING COORDINATOR
Responsible for consulting with all levels of management to identify the technical, non-technical, and management development training needs of the company. Oversees development and implementation of comprehensive training to meet these needs. Designs and develops training programs in alignment with corporate strategy and goals, including organizational change management. Five to seven years of experience managing training and organizational development and three-five years facilitating training classes. Excellent oral and written communication skills. Superb public speaking and presentation skills. Expertise in the administration and management of training programs. Expertise in designing training curriculum, assessing training needs and evaluation and measurement of training performance.

TRAINING SPECIALIST
Reports to the Vice President of Strategic Operations Group and works closely with other Performance Team members to develop, coordinate, and implement corporate training, particularly in core business content areas. Provides consultative services to the company to assess training needs, design curriculum, and deliver training. Assists internal instructors in instructional design, material presentation, and measurement tools to ensure consistency. Develops and conduct training classes on selected topics as needed. Excellent oral and written communication skills. Expertise in the administration and delivery of training programs Expertise in instructional design, assessing training needs and evaluation and measurement of training performance.

TRAINING ASSISTANT
Provide support for the Performance Improvement Team (PIT) by coordinating and scheduling the delivery of training to the company. Reports to the VP of Strategic Operations and works closely with other members of the PIT. Two years of training administration and clerical experience preferred. Computer literacy required.

Underwriting
Underwriting Positions

UNDERWRITER I, II, III
Write and review workers’ compensation insurance policies, review and resolve policy problems, and perform policy maintenance. Utilizes Underwriting expertise, customer relations and business operations skills to promote retention objectives. Classifies basic risks and is responsible for reviewing applications and policies as assigned. Determines proper coverage. Demonstrates knowledge in applying and explaining applicable Workers’ Compensation laws or NCCI Manual Rules. Develops and implements creative strategies within the law to meet customer needs. Promotes and builds strong working relationships with policyholders, agents and brokers, demonstrating support for PINNACOL ASSURANCE’s new business and retention goals. Interprets and explains basic information regarding workers’ compensation policies, premium, regulatory and legislative issues to customers.

Underwriter I’s have a developing knowledge of PINNACOL ASSURANCE underwriting procedures, NCCI underwriting manual, regulations and law for workers’ compensation insurance in Colorado. Bachelors degree from an accredited college or university or professional and technical experience providing the same type and amount of knowledge on a year-for-year basis.

Underwriter II’s have a fully competent knowledge of PINNACOL ASSURANCE underwriting procedures, NCCI underwriting manual, regulations and law for workers’ compensation insurance in Colorado. Bachelor’s degree from an accredited college or university or professional and technical experience providing the same type and amount of knowledge on a year-for-year basis. A minimum of one year property/casualty insurance experience with exposure to workers’ compensation insurance.

Underwriter III’s are relied upon by the team to provide technical expertise, mentoring and training as well as handling the other functions of an underwriter. They have an expert level knowledge of PINNACOL ASSURANCE underwriting procedures, NCCI underwriting manual, regulations and law for workers’ compensation insurance in Colorado. Bachelors degree from an accredited college or university or professional and technical experience providing the same type and amount of knowledge on a year-for-year basis. A minimum of three years property/casualty insurance experience with direct experience in workers’ compensation insurance.