Year In Review
Injured firefighter Tom Young and his Pinnacol team.
Pinnacol Annual 2009

For 95 years, Pinnacol Assurance has helped Colorado businesses keep their workers safe and care for those who do become injured. We are the only company solely focused on workers’ comp, and only for the state of Colorado.

The other thing that sets Pinnacol apart is our respect and compassion for those we serve. We’re in the business of helping people — to run profitable businesses, to remain safe and injury free, to regain their livelihoods when accidents do happen, and to enjoy the dignity that comes from productive work.

Our compassionate approach distinguishes us from our competitors and has helped us become the preferred workers' compensation carrier for more than 55,000 Colorado businesses.

Our health and stability — particularly during this recession — has allowed us to stand strong for those who rely on us around the state of Colorado.

Customer Satisfaction
Pinnacol’s customer-satisfaction levels are at an all-time high and well above industry norms:

Overall service quality was 8.8 out of 10 points on our 2009 survey.

A full 91 percent of customers chose to keep their business with Pinnacol in 2009.

Community Involvement
Compassion is woven into the fabric of Pinnacol’s culture. Our employees embrace opportunities to give back to the Colorado communities that support us:

The Pinnacol Foundation awards college scholarships to the children of Colorado workers injured or killed on the job — regardless of which insurer handled the parent’s claim. In 2009, 86 scholarships were awarded, totaling $251,250.

Pinnacol in Action is an employee-run volunteer program that supports six Colorado nonprofits. In 2009, 93 percent of Pinnacol employees spent a total of 5,442 hours volunteering in the community.

The Employee Giving Program allows employees to financially support the Mile High United Way. Pinnacol provides a 100 percent match, doubling the impact of each employee’s donation. More than $78,034 was raised for local charities in 2009.

Honors and Recognition
Pinnacol was the proud recipient of several local and national awards in 2009:

Community Service Awards:
Big Brothers Big Sisters of Colorado
The Points of Light Institute

“Best Place to Work” Awards:
Great Place to Work® Institute, the Society for Human Resource Management and ColoradoBiz magazine

Pinnacol Annual 2009

 
Pinnacol Assurance 2009 Annual Report; ® 2010