We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!
Senior Medical Director of Care Integration
Pinnacol Assurance is looking for an experienced Senior Medical Director of Care Integration. Under the direction of our VP of Medical Operations and Healthcare Strategy, the Senior Medical Director of Care Integration works collaboratively across a highly matrixed organization and with other community and provider stakeholders to provide clinical leadership and medical management in support of network providers, safety, wellness and return to work programs. This position will be responsible for implementing and managing overall medical management goals and objectives and working collaboratively with program managers in the design, development, implementation and evaluation of clinical programs such as utilization management, provider network management, care management and program integrity. Candidates should bring the ability to build credibility and establish trust with all levels of the organization, providers, agencies and customers and have a proven track record providing clinical management in a complex workers compensation or occupational health setting or in a progressive managed care organization, academic medical center or integrated delivery system. Acumen in developing innovative clinical delivery initiatives across the spectrum of care and engaging physicians to achieve higher levels of quality and improved outcomes is also required. Candidates should also bring a strong executive presence and leadership background serving as a member of a Senior Management Team with the demonstrated ability to motivate, guide, influence and lead others. Experience in health informatics and a passion for applying technology in healthcare innovation with the ability to translate data analytics and complex clinical materials into compelling communications in formal and informal settings is critical to the success of this role. Master's degree in business, health information, public health/administration or other related field and experience in Healthcare Management is preferred. MD or DO degree required. Candidate must be a Board Certified Physician with ability to obtain Colorado licensure; Occupational Health or related specialty preferred. Minimum of 5 years experience in proven clinical practice along with 3 or more years of experience with demonstrated management responsibilities.
Pinnacol Assurance is looking for an experienced Subrogation Specialist to develop and maintain a strategic and tactical framework to enhance Pinnacol's subrogation recoveries in concert with claims, legal staff, and key stakeholders. This position is a subject matter expert on recovery opportunities, identification, investigation and pursuit and will establish best practices for subrogation recovery. The Subrogation Specialist creates a continuous focus and accountability on subrogation results company-wide and at a team level, develops and implements training for claims staff to impact identification and pursuit of recovery, and develops and implements recovery tools for the legal and claims staff. Demonstrate expert level knowledge and application of the principles and practices property and casualty and Workers' Compensation insurance claims processes. Candidates should demonstrate expert level knowledge and application of the tenants of legal liability and have the ability to understand, interpret and educate others in claims analysis and claims management best practices. Bachelor's Degree or equivalent experience on a year for year basis. Industry-specific credentials in AIC, AU, CIC, ARM, and/or CPCU, are desirable, but not required. 5+ years of claims experience in property/casualty insurance. Must have extensive experience in subrogation and in managing claims involving complex coverage, injury and litigation issues. Workers' compensation claims experience a plus.
Medical Claims/Med Pay Services Director
Pinnacol Assurance is looking for an experienced Medical Claims/Med Pay Services Director to lead the activities of the Medical Claims/Med Pay team to maximize efficiencies, processes and customer satisfaction in support of Pinnacol's mission, vision and corporate strategic outcomes. This role administers, supervises, coordinates and implements all medical payment functions while maintaining open lines of communication with all Insurance Operation Teams and other experts to ensure that needs are met. Interfaces with vendors, regulatory agencies, auditors, and the Division of Workers Compensation regarding issues affecting global Med Pay processing, forms, contracts with vendors, etc. Provides leadership, direction and development of staff in order to create a high performance team. Candidates should bring technical expertise of bill processing, electronic funds transfer and electronic data interchange systems and knowledge of healthcare industry standards and trends. A Bachelor's degree in business or related field and 5+ years related billing experience in Health and/or Workers' Compensation Insurance and auditing is required; contracting experience is a plus.
Return to Work Consultant
Pinnacol Assurance has an immediate opening for an experienced Return to Work Consultant. Join our team of professionals who provide education & guidance to policyholders on returning injured workers to the work place. Successful candidates will have experience in working with employers, identifying modified duty tasks, presenting seminars and or public speaking, development and implementation of modified duty work programs. Must have a strong customer orientation and desire to work with an organization where exceeding expectations is the norm. Position requires a BA/BS degree, Masters degree in vocational rehabilitation or counseling, physical or occupational therapy with current certification preferred.
Claims Overhire Program
Pinnacol Assurance is looking for candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree, strong computer skills, and excellent interpersonal and communication skills with an ability to provide our injured workers the right care at the right time and in the right way.
Pinnacol Assurance is looking for an experienced Facilities Manager who will be responsible for facility management, including building and grounds maintenance, lease administration, budgeting, management of maintenance employees, and supervision of contracted services. This position oversees our 140,000 square foot building and 4 acre campus with an emphasis on providing our employees with a safe, secure, and pleasant working environment. A Bachelor’s Degree in engineering, construction management, or a related field along with a minimum of five years progressive experience within the building maintenance and construction trade industry, including three years of supervisory experience is required. FMA, CFM industry certifications are desirable.
Pinnacol Assurance is looking for an experienced Marketing Representative to be responsible for the relationship with assigned agents to ensure they are achieving production, growth and loss ratio goals by providing regular review of agency performance, superior customer service and sales support. Must have, or be able to quickly develop, expert level knowledge of Pinnacol underwriting procedures, NCCI underwriting manual, regulations and law for workers' compensation insurance in Colorado. Must possess and maintain a valid Colorado drivers' license and provide proof of insurance and be able to travel via personal vehicle (Pinnacol offers an enhanced vehicle use reimbursement program) to meet with agent and associations and attend meetings with other agencies. Must be able to attend meetings and agent and association events outside of regular business hours. Bachelor's Degree from an accredited college or university with a degree in Marketing, Business Administration, Public Administration Insurance, or related field or equivalent work experience along with prior marketing and sales experience in the insurance industry with proven results. Property/casualty insurance and/or Colorado agent and Safety Group program experience required.
Sr. Communications Specialist
Pinnacol Assurance is looking for a Sr. Communications Specialist to be responsible for providing strategic communications counsel at the executive level and for managing strategic communications programs and projects related to the business operations and strategic initiatives of Pinnacol Assurance. This includes responsibility for both internal and external communications for one or more designated departments within the organization. In addition, the Sr. Communications Specialist will be responsible for management of projects and channels that may include newsletters and collateral materials, business proposals, press releases, website content, email marketing, social media outreach and video production oversight. Candidates should bring a Bachelor's degree in Communications, Public Relations, Journalism or related field along with a minimum of six years related communications and project management experience.
Provider Relations Coordinator
Pinnacol Assurance is looking for a Provider Relations Coordinator to be responsible for the contract administration, implementation and monitoring of all ancillary non-medical contacts in support of our SelectNet physician network. Primary responsibilities include communicating with current and potential vendors, enhancing internal awareness of these contracts, identifying vendor issues, monitoring and reporting on trends and serving as a general customer service contact for the network. Position will respond to inquiries of interest for new applications for transportation and interpretation services and managing existing contracts and respond to external and internal provider related issues. Thorough understanding of managed care concepts, coding, medical terminology, pre-authorization, eligibility, claims processing and billing is required as is knowledge of occupational medicine office practices and ancillary service utilization in a managed care environment, preferably having some experience in a Workers Compensation setting. Bachelor's degree from an accredited college or university or equivalent work experience is required along with a minimum of three years of experience in the managed care industry with a focus on contract maintenance and support preferred. Experience in relationship management and directing coordinated responses to complex inquiries/issues is required along with experience in a managed care setting, provider organization.
New Business Representative
Pinnacol Assurance has an immediate opportunity for a New Business Representative to write and review workers' compensation insurance policies, review and resolve policy problems, and assist with audits as needed for new policies. This position serves as the primary point of contact for quoting and issuing many of our new policies. Ensuring the accuracy and completion of all forms needed to issue a policy, processing applications, and attending agency visits are key functions of this role. This position requires strong computer skills, the ability to type a minimum of 35 words per minute, and an understanding of basic accounting and mathematics. The ability to organize and prioritize caseloads and manage multiple priorities along with handling customers in a professional, courteous manner are critical. Bilingual (Spanish) is a plus. Two years of college with 1-3 years of customer service are also required.
Software Quality Analyst
Pinnacol Assurance is seeking experienced Software Quality Analysts to partner with Business Analysts, Product Managers, Scrum Master, Development Team and Senior Management to ensure quality processes are consistently followed and a quality product is consistently delivered to production. This role is responsible for testing software applications and other systems, using defined quality control and quality assurance methodologies in an agile/scrum environment. Our Software Quality Analysts participate in defining desired user functionality during release and iteration planning, provide input and obtain clarifications to deliver accurate estimations, create test cases to satisfy desired user functionality success, and provide feedback to developers, product owners and other scrum team members. They also actively participate in the retrospectives to continually improve processes. Candidates should bring experience working with SQL and a solid understanding of relational database concepts, strong analytical skills, familiarity and experience with other types of testing such as security testing, performance testing, load testing, mobile testing and integration testing, and an understanding of automation testing and where it can add value. Minimum of three years in a QA role is preferred as is experience in in Agile/Scrum environment. A background in Workers' compensation and experience in automated testing is a plus.
Pinnacol Assurance is seeking an Assistant Controller to oversee all external financial reporting, regulatory filings and financial audits. The Assistant Controller is responsible for oversight of corporate accounting, analyzing results and developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. This role also provides strategic perspective to the Finance Team and develops innovative techniques to facilitate understanding of Pinnacol's business to support continuous improvement. The Assistant Controller is responsible for all supervisory functions of the team including: hiring, discipline, establishing performance expectations and providing performance evaluations to staff with the goal of maximizing the focus and performance of the team. This position requires a Bachelors Degree in Accounting and a minimum of seven years accounting including insurance accounting. Public accounting a plus. CPA license is preferred.
Pinnacol Assurance is seeking an experienced Scrum Master who will be dedicated to multiple Scrum teams as determined by our Manager of Project Services. The Scrum Master will be responsible for enforcing the rules of Scrum, removing productivity impediments for his or her teams, developing each team's self-organization and self-management skills, and constantly improving Pinnacol's standards of work. Candidate should bring an excellent understanding and knowledge of Agile SDLC methodologies, in particular Scrum and must have extensive knowledge and experience overseeing the design, development and implementation of quality assurance standards and practices for software testing. A Bachelors Degree in computer systems design, computer science or related field and/or 10 years equivalent work experience along with 5+ years experience in Project Management is required. Certified ScrumMaster desirable.
Pinnacol Assurance is looking for a Maintenance Technician who will assist higher-level maintenance staff by performing and assisting with daily scheduled routine maintenance tasks as well as other specialized tasks as delegated by the facilitates manager. Also assists Grounds Maintenance technician when work load requires assistance. Must be able to learn the methods, practices, tools, and materials associated with building maintenance trades, have a strong mechanical aptitude, have effective verbal, written and interpersonal communications skills, and be able to work well independently as well as on a team. This position also requires a basic level of Microsoft and Outlook skills including the ability to send and respond to emails, enter and complete work orders, generate basic spreadsheets and draft general correspondence. Must have a minimum of a High School Diploma or GED, 2 years related experience in an entry-level position, and have valid driver's license and proof of insurance. This position may perform work outdoors in all seasons and climates, including inclement weather. Candidates should have the ability to operate heavy equipment, along with the ability to lift up to 100 pounds and assist with the lifting, pushing, or pulling of heavier objects exceeding 300 pounds. Some work is performed in cramped quarters such as under desks and workstations to troubleshoot, connect, or repair equipment and our Maintenance Technicians must be able to work standing, sitting, or kneeling for extended periods of time. This position is required to be on call 24/7 every 8 weeks for 2 week period with the flexibility to respond to building/business needs during non-business hours.
Pinnacol Assurance is looking for a Scanner to be responsible for the handling, scanning and electronic distribution of all medical bills and supporting correspondence and incoming policy documents. Scanners open, sort, prepare, scan and conduct quality control for all incoming documents pertaining to medical bills and policy documents. This position requires a high attention to detail and accuracy and strong data entry skills are a must. A basic knowledge of policy related documents, medical bills and associated correspondence and the ability to organize and prioritize workload to meet time lines and productivity requirements are required. Must be able to communicate effectively with all departments and assist internal and external customers in a timely manner, have strong critical thinking and problem solving skills, and have the ability to work independently with little direction and supervision. Two years in general office experience desirable, preferably in an insurance and/or medical facilities setting.
Pinnacol Assurance has an immediate opportunity for a detail-oriented individual with excellent customer service skills to join our team. With minimal supervision this person is responsible for the review, analysis, and processing of a variety of voluntary audits from policyholders. The position requires an analytical aptitude, basic accounting/math knowledge, and some experience with payroll is helpful. Candidate must have strong computer skills. This is a high volume production position requiring attention to detail, decision-making, and helping customers on the phone. Experience in handling insurance audit reports within the workers’ compensation insurance industry preferred. A degree, though not required, is a plus so recent college graduates in finance/accounting will be considered.
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