We hope you can picture yourself as part of the Pinnacol team.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!
Med Pay Internal Auditor
Customer Service Representative
Pinnacol Assurance is looking for a Customer Service Representative to provide best in class customer service to external stakeholders, internal business teams and other disciplines within Company’s operations. High School Degree or GED required. Completion of a degree is encouraged and supported. One year experience in high volume phone customer service environment strongly preferred. Bilingual (Spanish) a plus. Must have strong interpersonal and problem solving skills. Click Here to Apply
Return to Work Consultant
Pinnacol Assurance is looking for a Return to Work Consultant to provide expert customer service to internal and external stakeholders which results in expeditiously returning injured workers back to work. Masters’ Degree in vocational rehabilitation or occupational therapy required. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the master’s degree. Minimum five years’ experience in job placement and vocational development, counseling and/or therapy experience in clinic and or in home setting. Strongly prefer CRC (certified rehabilitation counselor), CCM (certified case manager), CDMS (certified disability management specialist) or CEAS I, II, III (Certified Ergonomic Assessment Specialist) certification. Extensive telephone and computer work in office environment including extensive field activities which will require travel via personal automobile within the state. Must possess valid Colorado driver’s license and proof of automobile insurance. Will have a varied working environment – mines, construction sites, factories, etc. Occasional evening and weekend work may be required. Click Here to Apply
Customer Service and Spanish Services Lead
Pinncol Assurance is seeking a Customer Service and Spanish Services Lead to deliver workload support to members of the customer experience team and to provide best-in-class customer service to external and internal stakeholders. They will help support, train and oversee the development of the Spanish Interpreters and Customer Service Representatives. They will also create, translate, and maintain Spanish language collateral, including the website, for the benefit of Spanish-speaking customers. High School Diploma or GED required. Three years’ experience in high volume customer service environment and strong experience with more complex workers’ compensation cases. One or more years in interpretation training experience required. Must have in-depth personal and/or professional experience with the Hispanic culture. Click Here to Apply
Medical Case Manager
Pinnacol Assurance is looking for a Medical Case Manager to work with claims personnel and other internal/external stakeholders to assist bringing medical and claims issues to an expedient and cost-effective resolution. They will provide Pinnacol Assurance and our stakeholders with best in class medical case management. CO nursing or Physician Assistant license required and must maintain a current license. Must attain and maintain case manager certification within 3 years of hire. Completion of a degree/certification is encouraged and supported. Five years’ experience in nursing strongly preferred. Click Here to Apply
Database Administrator II
Pinnacol Assurance is looking for a Database Administrator II to collaborate with our IT team and our internal business partners to ensure core database technologies are performing adequately and are protected. Embrace a moving infrastructure, on and off-premise, while maintaining superior availability. Work closely with multiple technical groups to ensure proper release management and deployments. Proactively plan, schedule and implement a patching and upgrade strategy protecting the company's assets. Work with the rest of the infrastructure team to provide sound capacity management advice. Assist with the development of disaster recovery strategies, techniques, and plans utilizing available tools such as Dataguard, GoldenGate and Oracle Advanced Security. We are primarily a Unix/Linux and Oracle shop, but support other technologies as well.
1. Help develop roadmap for leveraging the cloud within our database environment
- Work with the infrastructure team to develop and gain business acceptance on a roadmap to move a significant portion of the database environment to the cloud by the end of 2017.
- Map current environment to reference as current state by the end of 2016.
- Establish plan for how GoldenGate will be used while making use of cloud compute by the end 2016.
- Deploy at least one environment to the cloud by the end of Q1 2017
2. Develop automation around database administration duties by the end of 2017
- Implement Oracle PSU strategy to move seamlessly throughout the stack by the end of Q2 2017.
- Automate the use of CommVault and RMAN for database refresh and cloning by the end of Q3 2017.
3. Prepare all databases to run “as a service” by the end of 2017
- Work with the IT team to eliminate processes that require direct access to the database server.
- Assist with separation of source control, Appworx and legacy online by the end of 2017.
Business Intelligence Programmer
Pinnacol Assurance is looking for a Business Intelligence Programmer to create and maintain data structures for use in our reporting systems and to create and maintain the data streams to populate these data structures and reports. Bachelor’s Degree strongly preferred. Relevant work experience may be substituted for the bachelor's degree. Three years’ experience in programming required. Expert SQL and PLSQL knowledge required. Advanced programming and database skills are required. Strong knowledge of data warehouse design techniques required. Strong problem solving abilities required. Ability to learn new technical skills required. Click Here to Apply
Maintenance Technician and Sr. Maintenance Technician
Pinnacol Assurance is seeking Maintenance Technicians and Sr. Maintenance Technicians to perform and assist with daily scheduled, unscheduled, emergency and routine maintenance tasks. Will perform extensive telephone and computer work in an office and field environment along with outdoor work in all seasons with some work performed in cramped quarters. Will work standing, sitting or kneeling for long periods of time. Will lift up to 50 pounds on a regular basis and will assist with the lifting, pushing or pulling of heavier objects up to 300 pounds on an occasional basis. Travel via personal or Company vehicle within state is required; must possess valid Colorado driver’s license and proof of automobile insurance. On call 24/7 on scheduled periods. Will respond to building/business needs during non-business hours. High School Diploma or GED required.
To be considered for our Maintenance Technician opportunity, two years mechanical experience is strongly preferred. Must have mechanical aptitude and skills and be able to use hand and power tools and various other maintenance equipment. Must have basic understanding of Microsoft and outlook skills. Click Here to Apply
To be considered for our Sr. Maintenance Technician opportunity, three years building maintenance and repair experience is required. Completion of a formalized apprenticeship-training certificate at a journeyman level in the building trades industry required. Basic Air Conditioning and refrigeration and/or high or low voltage and/or plumbing certification required. Locksmith training a plus. Must be able to read blueprint and mechanical and electrical schematics. Must have Microsoft office skills. Forklift certification a plus. Painting and staining experience a plus. Click Here to Apply
Program Development Manager
Pinnacol Assurance is looking for a Program Development Manager to collaborate with our IT team and our internal business partners to set the vision and roadmap for rapidly expanding our external digital customer experience capabilities. Utilize proven experienced based people leadership to cultivate a people first culture with a cross functional team consisting of Developers, Business Analysts, Quality Analysts and Agile Professionals while delivering high quality products at a rapid pace/ lead the Web Program using a strong foundational knowledge in SOA/API based architecture resulting from recent experience within a Linux-based web framework. We are a Ruby and Angular IT shop.
1. Partner with internal Business partners to set roadmap to expand digital customer experience capabilities for our web portals.
• Develop, educate and gain business acceptance on a roadmap for each of our web portals by the end of 2017.
• Implement one key initiative from each roadmap by the end of 2017.
2. Retire remaining web legacy systems by the end of 2017.
3. Grow each team member through coaching, training and expertise development.
• Develop measured success matrix in increasing developer skill set by the end of 2017.
• Develop a process to cultivate Business Analyst business knowledge that is assimilated into the team as a whole by the end of 2017.
• Implement QA Automated testing.
4. Foster a Continuous Integration culture (Break the build)
• Ensure applications have 80% code coverage
• Enforce team expectation that broken builds must be resolved within the same day.
Worksite Wellness Representative
Pinnacol Assurance is looking for a Worksite Wellness Representative to provide administrative assistance to employers with the worksite wellness program. They will also help these employers promote a culture of wellness to employees in order to meet the department’s eligible lives requirement and level of participation engagement. Bachelor’s Degree strongly preferred. Relevant work experience may be substituted for the bachelor's degree. Six months customer service experience required. Must be extremely detail oriented. Click Here to Apply
Healthcare Informatics Analyst
Pinnacol Assurance is looking for a Healthcare Informatics Analyst responsible for researching, gathering and analyzing qualitative and quantitative claims and billing data from multiple company sources in order to build both financial and operational network trend reporting to help drive short and long term network strategies.4 year degree in business/economics, healthcare informatics or related field required. HIMSS Certification preferred. Minimum of 5 years of experience in a position involving the application of techniques of economic analysis, statistics, financial and/or information analysis in a healthcare related field. Advanced technical skills in Excel (Pivot table, lookup table and other advance formula design), MS Word, Access, PowerPoint, Outlook. Working knowledge of industry coding (ICD, CPT/HCPCS) Advanced SQL proficiency and database query tools. Experience in a hospital or managed care environment with a focus on medical data analysis and/or cost and utilization analysis. Click Here to Apply
Grand Junction Based Field Auditor
Pinnacol Assurance is looking for a Field Auditor for our Grand Junction office to meet with policyholders in the field to review payroll records and other documentation to ensure appropriate workers’ compensation classifications and accurate payroll distribution among varied job exposures. You will act as liaison between the insured and Pinnacol. Bachelor’s Degree strongly preferred. Two years of auditing experience strongly preferred. Underwriting experience a plus. Accounting/bookkeeping experience a plus. Extensive telephone and computer work in a home office environment including extensive field activities (80% or more of time spend in field and at customer location); travel via personal automobile within the state is required; must possess valid Colorado driver’s license and proof of automobile insurance. Click Here to Apply
Underwriting Account Manager
Pinnacol Assurance is seeking an Underwriting Account Manager to promote and build strong working relationships with policyholders and agents. They will provide crucial initial agent and policyholder contact by interpreting and explaining basic underwriting information regarding workers compensation, the policy and the premium issued to customers to provide excellent customer service. High School Degree or GED required. Completion of a degree is encouraged and supported. One or more years’ experience in customer service preferred. Click Here to Apply
Underwriter and Associate Underwriter
Here we grow again! Colorado is continuing to grow and that’s adding workload such that we need to increase our underwriting capabilities. If you have commercial insurance underwriting experience we’d love to hear from you. Exposure to workers’ compensation insurance and the Colorado market a plus but not required. One or more years’ experience in commercial or personal underwriting or underwriting assistant experience required for our Associate Underwriter position and 3 years experience in commercial or personal underwriting for our Underwriter position. A Bachelor’s degree is preferred although relevant work experience may be substituted for the degree. We are willing to consider both in-state as well as out-of-state candidates for these opportunities. Click Here to Apply