We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
IF YOU ARE APPLYING FOR ONE OF OUR OPENINGS FOR THE FIRST TIME OUR SYSTEM WILL ASK YOU TO CREATE A PROFILE ACCOUNT. AFTER COMPLETING YOUR PROFILE YOU WILL THEN NEED TO ACTUALLY APPLY FOR THE JOB YOU ARE INTERESTED IN. FOR DETAILED TIPS AND INSTRUCTIONS ON HOW TO COMPLETE OUR NEW APPLICATION PLEASE SEE OUR How to Complete An Application posting on our Careers Blog.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available at http://pinnacolcareers.blogspot.com/. Thanks for your interest in Pinnacol Assurance!
Human Resources Manager: General Administration, Benefits, Wellness, Payroll
Pinnacol Assurance is seeking an experienced Human Resources Manager to be responsible for several functional areas within Human Resources. Areas of responsibility include general human resources administration, employee benefits, wellness, leave management and payroll. This position requires the ability to serve as a strategic business partner and member of the management team by working with our business leaders to drive initiatives that create value and enable the business to achieve and sustain outstanding performance. This position ensures our HR programs are aligned with the organization's Total Rewards Strategy.Provides the strategic direction for the design, administration and evaluation of market-competitive,cost-effective and comprehensive employee benefits program to include medical, dental, vision, defined benefit plan, defined contribution plans, life insurance, employee assistance program, education assistance program, adoption assistance program, leave of absence, short term & long term disability, flexible spending accounts, wellness/population health management and other employee benefits. This role is responsible for the financial management of the organization's self-funded health plans and conducts analysis of benefits costs and booking/billings of self-funded plans, oversees monthly vendor premiums and contract including stop loss insurance, administrative service fees and utilization fees, and monitors health plan trust activity in collaboration with consultants and finance team. The Human Resources Manager provides benefits and payroll consultative services to management and employees and there is heavy interaction with management and employees on benefits issue resolution, benefits interpretation and COBRA, FMLA, ADAAA and other statutory leave issues and administration. This position also oversees $47million+ payroll and manages the outsourced payroll process to ensure timely payment of salaries, taxes, legal assignments and benefit plans. Supervisory duties include managing 2 non-exempt staff, 1 exempt staff, outsourced on-site payroll vendor and external relationship with HRIS vendor (UltiPro). A Bachelors Degree in Business, Human Resources, Psychology, or Communications along with a minimum of eight years HR experience is required; prior management experience and PHR/SPHR certification preferred.
Product Manager Agent/Safety/Corporate
The Agent/Safety/Corporate (ASC) Product Manager drives the vision and roadmap of the Agent, Safety and Corporate teams (including our Legal, Subrogation, Special Investigations, Finance and Human Resources teams). Product responsibilities include Agent, Safety Services, Finance, Special Investigations, Human Resources, Legal and Subrogation systems. The product manager will ensure the overall success of these products and the customer experience not just the delivery of software. Knowledge of Agent and Agency relations is preferred as is knowledge and understanding of Finance and financial and legal systems. Knowledge of Workers' Compensation is preferred. Bachelor's Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field and 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.) is required. Certified Product Owner a plus.
Product Manager Medical Operations and Healthcare
The Medical Operations and Healthcare Product Manager drives the vision and roadmap of Medical Health Care Management products to ensure business success. Products include medical payments systems, vendor management system, and contract management systems. Collaborates with developers, IS managers, business analysts, and executives to meet business's needs. Ensures overall success of products, not just the delivery of software. Knowledge of Managed Healthcare required and knowledge and understanding of Colorado Workers’ Compensation fees schedule/Rule 18 and CMS fee schedule is preferred. Candidate should also have knowledge of Healthcare industry coding, including CPT codes, ICD-9 & ICD-10 codes, HCPCS, DRGs NDCs; knowledge of Workers’ Compensation is a strong plus. We are seeking someone with experience designing, developing and implementing medical payments, vendor management system, and contract management solutions so broad knowledge of systems that integrate with medical payments, vendor management, and contract systems (i.e. medical management, claims, NCCI) and an understanding of electronic file transfer standards as it relates to medical information (i.e. x12 5010 for 835, 837) is required. Candidate should have a Bachelors Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field and 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.). Certified Product Owner is a plus.
Product Manager ECM
Pinnacol Assurance is looking for an ECM Product Manager to drive the vision and roadmap of our enterprise content management product to ensure business success. Products include electronic capture, business process management, document retention and retrieval. Collaborating with developers, IS managers, business analysts, and executives to meet the business's needs, this position ensures overall success of these products, not just the delivery of software. While not an actual management position this role is responsible for assisting in all management functions of the team including: hiring, discipline, establishing performance expectations and providing performance evaluations to staff, time keeping activities, etc. Candidates should have experience implementing taxonomies, metadata and workflow in content management and collaboration solutions along with experience designing, developing and implementing an Enterprise Content Management solution utilizing Kofax, Perceptive/ImageNow or similar system (experience in these solutions would include document management, document imaging, and workflow). This position requires broad knowledge of systems that integrate with ECM technologies, including Oracle Weblogic, Oracle Forms, communication technologies, and multiple backend database technologies. Candidates should also bring proven leadership skills with the ability to effectively lead product vision and a small team of software developers to achieve that vision. A Bachelors Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field along with 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.) is required and candidates should also have 3-5 years' experience working with Enterprise Content Management and collaboration technologies. Insurance related experience a plus.
Pinnacol Assurance is looking for an experienced Marketing Representative to be responsible for the relationship with assigned agents to ensure they are achieving production, growth and loss ratio goals by providing regular review of agency performance, superior customer service and sales support. Must have, or be able to quickly develop, expert level knowledge of Pinnacol underwriting procedures, NCCI underwriting manual, regulations and law for workers' compensation insurance in Colorado. Must possess and maintain a valid Colorado drivers' license and provide proof of insurance and be able to travel via personal vehicle (Pinnacol offers an enhanced vehicle use reimbursement program) to meet with agent and associations and attend meetings with other agencies. Must be able to attend meetings and agent and association events outside of regular business hours. Bachelor's Degree from an accredited college or university with a degree in Marketing, Business Administration, Public Administration Insurance, or related field or equivalent work experience along with prior marketing and sales experience in the insurance industry with proven results. Property/casualty insurance and/or Colorado agent and Safety Group program experience required.
Marketing Services Representative
Pinnacol Assurance is seeking a Marketing Sales Representative to provide administrative support to our Marketing team. Candidates should bring the ability to respond to complex customer issues requiring strong problem resolution skills and broad knowledge base, have excellent verbal, written, interpersonal, communications and customer service skills and have the ability to act independently and exercise initiative in the coordination of administrative duties. Must be able to maintain effective working relationships and be able to communicate effectively with the public and other agencies and organizations. A demonstrated ability to track and manage multiple projects simultaneously, effectively managing the workload and meeting deadlines is critical in this role. Candidates should be very technology savvy and have excellent computer skills in word processing, spreadsheets and presentation software with the ability to analyze, assemble and compile information for reports and presentations. 3-5 years related experience in administrative support are required and a general knowledge of the insurance industry and familiarity with agent relationships, and competitors is a plus.
Learning and Development Specialist
Pinnacol Assurance is looking for an experienced Learning and Development Specialist to be responsible for the design, delivery and continuous improvement of our training programs. This position formulates training strategies that anticipate and align with business needs, conducts needs assessments, executes training, develops reinforcements and job aids and evaluates outcomes. Candidates should bring expertise in instructional design, assessing training needs and evaluation and measurement of training performance and should be proficient in software packages ( databases, spreadsheets, word processing, and presentation programs) and have experience with Learning Management Systems. Knowledge/experience with Toyota lean methodology preferred. Bachelor's Degree in Human Resources, Business, Communications, Organizational Development or a related field. Highly effective verbal, written, and interpersonal communications skills and the ability to think strategically and execute on strategies are critical in this role and candidates should have 5+ years related experience in developing content and conducting training. We would prefer Certifications in Emotional Intelligence, Myers-Briggs, VitalSmarts and PDI 360 Profiler. Insurance related experience is desirable.
Paralegal - Corporate, Appeals, Subrogation and Compliance
Pinnacol Assurance is seeking a paralegal to provide comprehensive paralegal support primarily to corporate counsel, appeals counsel and subrogation counsel, and also provide litigation support to staff counsel and other members of the Subrogation and Compliance team. Level of knowledge generally requires a minimum of four years of training, job experience and or education beyond the high school graduate level in a related field. Six months paralegal experience in a corporate legal department or law firm and working knowledge of corporate approved word processing software in a Windows environment preferred. Paralegal certification or equivalent professional experience to provide legal knowledge indicated above.
Executive Assistant Medical Operations and Healthcare Strategy
Pinnacol Assurance is seeking an Executive Assistant to support our Vice President of Medical Operations and Healthcare Strategy. The right fit for this position includes a self-starter with a very high level of initiative, exceptional verbal and written communications skills including world-class phone etiquette, a focus on outstanding customer service and professionalism, and the ability to coordinate and manage complex projects and deliverables. Candidates must also bring the ability to maintain effective working relationships with personnel involved in the operations of the organization and to communicate effectively with external stakeholders. Excellent organization skills and the ability to multitask and change direction are also an important requirement for this position. This role also requires a team player who is able to participate and contribute to department initiatives and willing and flexible to help others. Excellent computer skills in word processing (55 wpm), spreadsheets, electronic presentation software are also critical.
Software Quality Assurance Manager
Pinnacol Assurance is looking for an experienced Software Quality Assurance Manager to develop, establish, and enforce quality assurance processes, standards and measures for Information Services. Overseeing a contingent of QA Analysts this individual will direct research and development in support of business cases, proposed projects, and systems requirements over the course of software development lifecycles. The Software QA Manager will apply proven analytical and problem-solving skills to help validate IS processes through careful testing in order to maximize the benefit of business investments in IS initiatives. Candidates should bring extensive knowledge and experience overseeing the design, development and implementation of quality assurance standards and practices for software testing along with the strong knowledge and proven ability to train Quality Analysts to work in an Agile Scrum development methodology. Excellent coaching, listening, presentation, and interpersonal skills, strong knowledge of system testing metrics, best practices and methodologies, and direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software are also required. Bachelor’s degree in software engineering, computer science, or business administration is preferred along with at least 5 years direct experience managing all aspects of a QA team. Prior QA Manager or QA Lead experience for major application integration and/or major application product release is preferred.
Claims Representative Training Program
Pinnacol Assurance is looking for college degreed candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree along with solid computer, interpersonal, and communication skills. Bilingual fluency in Spanish and English a strong plus although non-bilingual candidates will be considered.
Customer Service Representative
Pinnacol Assurance is looking for a Customer Service Representative to join our customer service team. While not a typical large call center environment (our representatives typically handle between 60-100 calls a day with average talk times of 2-3 minutes) we are looking for candidates who have some call center, receptionist, or customer service experience along with strong PC/software skills, and excellent communication and customer service skills. Bilingual (English/Spanish) skills are a plus.
Denver-based Entry Level Safety Consultant
Pinnacol Assurance has an entry level opportunity for a recent graduate with an environmental health and safety related degree. This position will conduct or assist in implementing one or more of the following services to policyholders: safety program development and on site safety inspections, Cost Containment Certification assistance, accident and injury trend analysis, OSHA compliance assistance, ergonomic resources, and will research & update other staff on changing regulations & emerging safety issues. Position requires considerable travel primarily in the Denver metro area within an assigned territory. The successful candidate must be a self-starter, well organized and have good computer, communication, and presentation skills.
Nurse Case Manager
Pinnacol Assurance is looking for an RN to provide telephonic case management handling the medical aspects of workers' compensation claims. Our Nurses play an integral role in the effective and compassionate management of injured workers claims. They perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers. Most of our nurses come from a clinical environment and bring a broad clinical background and if you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring! Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.
Chief Financial Officer
Pinnacol Assurance is seeking a Vice President of Finance to be responsible for providing strategic and financial guidance to the Executive Team and Board of Directors and drive initiatives that create value and enable the business to achieve and sustain outstanding performance toward the achievement of Pinnacol’s mission and vision. They will be responsible for executive level oversight, management and leadership of Pinnacol Assurance’s financial organization and its entire team. The CFO will be a strategic partner to the business and will have responsibility for driving all operational and planning finance processes for the business. This position ensures that highly effective and efficient forecasting, reporting capabilities, policies, controls, systems and processes are in place to protect policyholder and firm assets, record liabilities, and develop accurate report information on a timely basis to internal and external constituents. Requires a Bachelor’s degree in Accounting or Finance; Master’s degree preferred. 15 years of general management experience, 10 years at executive or senior level. 10 years of auditing, Statutory Accounting and insurance reporting experience. If interested in this opportunity candidates are asked to submit their interest to Doug E. Terry, Senior Vice President, IPS Search, Inc. at firstname.lastname@example.org.
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