We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
IF YOU ARE APPLYING FOR ONE OF OUR OPENINGS FOR THE FIRST TIME OUR SYSTEM WILL ASK YOU TO CREATE A PROFILE ACCOUNT. AFTER COMPLETING YOUR PROFILE YOU WILL THEN NEED TO ACTUALLY APPLY FOR THE JOB YOU ARE INTERESTED IN. FOR DETAILED TIPS AND INSTRUCTIONS ON HOW TO COMPLETE OUR NEW APPLICATION PLEASE SEE OUR How to Complete An Application posting on our Careers Blog.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available at http://pinnacolcareers.blogspot.com/. Thanks for your interest in Pinnacol Assurance!
Product Manager ECM
Pinnacol Assurance is looking for an ECM Product Manager to drive the vision and roadmap of our enterprise content management product to ensure business success. Products include electronic capture, business process management, document retention and retrieval. Collaborating with developers, IS managers, business analysts, and executives to meet the business's needs, this position ensures overall success of these products, not just the delivery of software. While not an actual management position this role is responsible for assisting in all management functions of the team including: hiring, discipline, establishing performance expectations and providing performance evaluations to staff, time keeping activities, etc. Candidates should have experience implementing taxonomies, metadata and workflow in content management and collaboration solutions along with experience designing, developing and implementing an Enterprise Content Management solution utilizing Kofax, Perceptive/ImageNow or similar system (experience in these solutions would include document management, document imaging, and workflow). This position requires broad knowledge of systems that integrate with ECM technologies, including Oracle Weblogic, Oracle Forms, communication technologies, and multiple backend database technologies. Candidates should also bring proven leadership skills with the ability to effectively lead product vision and a small team of software developers to achieve that vision. A Bachelors Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field along with 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.) is required and candidates should also have 3-5 years' experience working with Enterprise Content Management and collaboration technologies. Insurance related experience a plus.
Business Services Representative
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to our underwriters, claims adjusters, nurses, and other team members and interact with customers via the phone. This position often leads to promotional opportunities within our company. Candidates with college degrees are encouraged to apply. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. Bilingual/Spanish a plus.
Pinnacol Assurance is looking for an experienced Marketing Representative to be responsible for the relationship with assigned agents to ensure they are achieving production, growth and loss ratio goals by providing regular review of agency performance, superior customer service and sales support. Must have, or be able to quickly develop, expert level knowledge of Pinnacol underwriting procedures, NCCI underwriting manual, regulations and law for workers' compensation insurance in Colorado. Must possess and maintain a valid Colorado drivers' license and provide proof of insurance and be able to travel via personal vehicle (Pinnacol offers an enhanced vehicle use reimbursement program) to meet with agent and associations and attend meetings with other agencies. Must be able to attend meetings and agent and association events outside of regular business hours. Bachelor's Degree from an accredited college or university with a degree in Marketing, Business Administration, Public Administration Insurance, or related field or equivalent work experience along with prior marketing and sales experience in the insurance industry with proven results. Property/casualty insurance and/or Colorado agent and Safety Group program experience required.
Marketing Services Representative
Pinnacol Assurance is seeking a Marketing Sales Representative to provide administrative support to our Marketing team. Candidates should bring the ability to respond to complex customer issues requiring strong problem resolution skills and broad knowledge base, have excellent verbal, written, interpersonal, communications and customer service skills and have the ability to act independently and exercise initiative in the coordination of administrative duties. Must be able to maintain effective working relationships and be able to communicate effectively with the public and other agencies and organizations. A demonstrated ability to track and manage multiple projects simultaneously, effectively managing the workload and meeting deadlines is critical in this role. Candidates should be very technology savvy and have excellent computer skills in word processing, spreadsheets and presentation software with the ability to analyze, assemble and compile information for reports and presentations. 3-5 years related experience in administrative support are required and a general knowledge of the insurance industry and familiarity with agent relationships, and competitors is a plus.
Learning and Development Specialist
Pinnacol Assurance is looking for an experienced Learning and Development Specialist to be responsible for the design, delivery and continuous improvement of our training programs. This position formulates training strategies that anticipate and align with business needs, conducts needs assessments, executes training, develops reinforcements and job aids and evaluates outcomes. Candidates should bring expertise in instructional design, assessing training needs and evaluation and measurement of training performance and should be proficient in software packages ( databases, spreadsheets, word processing, and presentation programs) and have experience with Learning Management Systems. Knowledge/experience with Toyota lean methodology preferred. Bachelor's Degree in Human Resources, Business, Communications, Organizational Development or a related field. Highly effective verbal, written, and interpersonal communications skills and the ability to think strategically and execute on strategies are critical in this role and candidates should have 5+ years related experience in developing content and conducting training. We would prefer Certifications in Emotional Intelligence, Myers-Briggs, VitalSmarts and PDI 360 Profiler. Insurance related experience is desirable.
Claims Representative Training Program
Pinnacol Assurance is looking for college degreed candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree along with solid computer, interpersonal, and communication skills. Bilingual fluency in Spanish and English a strong plus although non-bilingual candidates will be considered.
Customer Service Representative
Pinnacol Assurance is looking for a Customer Service Representative to join our customer service team. While not a typical large call center environment (our representatives typically handle between 60-100 calls a day with average talk times of 2-3 minutes) we are looking for candidates who have some call center, receptionist, or customer service experience along with strong PC/software skills, and excellent communication and customer service skills. Bilingual (English/Spanish) skills are a plus.
Denver-based Entry Level Safety Consultant
Pinnacol Assurance has an entry level opportunity for a recent graduate with an environmental health and safety related degree. This position will conduct or assist in implementing one or more of the following services to policyholders: safety program development and on site safety inspections, Cost Containment Certification assistance, accident and injury trend analysis, OSHA compliance assistance, ergonomic resources, and will research & update other staff on changing regulations & emerging safety issues. Position requires considerable travel primarily in the Denver metro area within an assigned territory. The successful candidate must be a self-starter, well organized and have good computer, communication, and presentation skills.
Senior HR Representative - Benefits and HRIS
Pinnacol Assurance is looking for a Senior HR Representative to be responsible for employee benefit plan compliance, administration of Leave of Absence policies including FMLA & ADA, and administration of Pinnacol’s Human Resources Information System (HRIS). Candidates should bring a strong working knowledge of employment and benefit laws and compliance background along with a strong working knowledge of HRIS. Exposure to Ultimate Software a plus. The ability to protect confidential and/or sensitive information and maintain integrity in record maintenance is critical as are strong consultancy skills and the ability to be a change agent. Excellent analytical, problem solving, and decision making skills are required along with excellent verbal, written, interpersonal communications and customer service skills. This position requires a Bachelor's Degree with major in Business or Human Resource Management preferred along with a minimum of five years of experience in Human Resources to include hands-on experience with employee benefit compliance, leave of absence administration and HRIS responsibility.
Nurse Case Manager
Pinnacol Assurance is looking for an RN to provide telephonic case management handling the medical aspects of workers' compensation claims. Our Nurses play an integral role in the effective and compassionate management of injured workers claims. They perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers. Most of our nurses come from a clinical environment and bring a broad clinical background and if you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring! Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.
Chief Financial Officer
Pinnacol Assurance is seeking a Vice President of Finance to be responsible for providing strategic and financial guidance to the Executive Team and Board of Directors and drive initiatives that create value and enable the business to achieve and sustain outstanding performance toward the achievement of Pinnacol’s mission and vision. They will be responsible for executive level oversight, management and leadership of Pinnacol Assurance’s financial organization and its entire team. The CFO will be a strategic partner to the business and will have responsibility for driving all operational and planning finance processes for the business. This position ensures that highly effective and efficient forecasting, reporting capabilities, policies, controls, systems and processes are in place to protect policyholder and firm assets, record liabilities, and develop accurate report information on a timely basis to internal and external constituents. Requires a Bachelor’s degree in Accounting or Finance; Master’s degree preferred. 15 years of general management experience, 10 years at executive or senior level. 10 years of auditing, Statutory Accounting and insurance reporting experience. If interested in this opportunity candidates are asked to submit their interest to Doug E. Terry, Senior Vice President, IPS Search, Inc. at firstname.lastname@example.org.
New Business Representative
Pinnacol Assurance has an immediate opportunity for additional New Business Representatives to write and review workers' compensation insurance policies, review and resolve policy problems, and assist with audits as needed for new policies. This position serves as the primary point of contact for quoting and issuing many of our new policies and it is from this group that we regularly promote to the Underwriter position. Ensuring the accuracy and completion of all forms needed to issue a policy, processing applications, and attending agency visits are key functions of this role. This position requires strong computer skills, the ability to type a minimum of 35 words per minute, and an understanding of basic accounting and mathematics. The ability to organize and prioritize caseloads and manage multiple priorities along with handling customers in a professional, courteous manner are critical. For one of the current openings we are also seeking a candidate who is bilingual (Spanish/English). Two years of college with 1-3 years of customer service are also required.
Pinnacol Assurance is seeking an experienced workers' compensation underwriter to write and price workers’ compensation insurance policies, review and resolve policy problems, and proactively manage a book of business. Some travel required to attend meetings with agents and policyholders. Successful candidates will have 3 to 5 years related experience in property/casualty insurance underwriting with direct experience with workers’ compensation insurance. Candidates must possess strong interpersonal, customer service, analytical and proven presentation skills. Bachelor’s degree or equivalent work experience required.
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