We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!
Senior Medical Director of Care Integration
Pinnacol Assurance is looking for an experienced Senior Medical Director of Care Integration. Under the direction of our VP of Medical Operations and Healthcare Strategy, the Senior Medical Director of Care Integration works collaboratively across a highly matrixed organization and with other community and provider stakeholders to provide clinical leadership and medical management in support of network providers, safety, wellness and return to work programs. This position will be responsible for implementing and managing overall medical management goals and objectives and working collaboratively with program managers in the design, development, implementation and evaluation of clinical programs such as utilization management, provider network management, care management and program integrity. Candidates should bring the ability to build credibility and establish trust with all levels of the organization, providers, agencies and customers and have a proven track record providing clinical management in a complex workers compensation or occupational health setting or in a progressive managed care organization, academic medical center or integrated delivery system. Acumen in developing innovative clinical delivery initiatives across the spectrum of care and engaging physicians to achieve higher levels of quality and improved outcomes is also required. Candidates should also bring a strong executive presence and leadership background serving as a member of a Senior Management Team with the demonstrated ability to motivate, guide, influence and lead others. Experience in health informatics and a passion for applying technology in healthcare innovation with the ability to translate data analytics and complex clinical materials into compelling communications in formal and informal settings is critical to the success of this role. Master's degree in business, health information, public health/administration or other related field and experience in Healthcare Management is preferred. MD or DO degree required. Candidate must be a Board Certified Physician with ability to obtain Colorado licensure; Occupational Health or related specialty preferred. Minimum of 5 years experience in proven clinical practice along with 3 or more years of experience with demonstrated management responsibilities.
Pinnacol Assurance is looking for an experienced Marketing Representative to be responsible for the relationship with assigned agents to ensure they are achieving production, growth and loss ratio goals by providing regular review of agency performance, superior customer service and sales support. Must have, or be able to quickly develop, expert level knowledge of Pinnacol underwriting procedures, NCCI underwriting manual, regulations and law for workers' compensation insurance in Colorado. Must possess and maintain a valid Colorado drivers' license and provide proof of insurance and be able to travel via personal vehicle (Pinnacol offers an enhanced vehicle use reimbursement program) to meet with agent and associations and attend meetings with other agencies. Must be able to attend meetings and agent and association events outside of regular business hours. Bachelor's Degree from an accredited college or university with a degree in Marketing, Business Administration, Public Administration Insurance, or related field or equivalent work experience along with prior marketing and sales experience in the insurance industry with proven results. Property/casualty insurance and/or Colorado agent and Safety Group program experience required.
Pinnacol Assurance is seeking an experienced Underwriter to write workers' compensation insurance policies, review and resolve policy problems, and proactively manage book of business to improve profitability. Utilizing your specialized underwriting expertise, customer relations and business operations skills, your goal will be to generate new business and achieve retention objectives. Successful candidates will have a minimum of 3 years property/casualty insurance experience working with medium to large accounts. Experience with the Colorado Agent/Broker community a plus. College degree and exposure to workers compensation insurance preferred.
Return to Work Specialist
Pinnacol Assurance is seeking an experienced Return to Work Specialist who has the heart and passion for ensuring that our injured workers get the right care at the right time and in the right way to serve as an expert resource for claims staff, underwriting, legal, policyholders, agents, and outside vocational agencies in returning injured workers back to the workplace. This position implements and oversees all facets of Pinnacol's Early Return to Work Program. The RTW Specialist assists in the hiring, training and performance assessment of RTW Consultants and analyzes the overall effectiveness of Pinnacol's RTW efforts and make recommendations for improvements to executive team, business directors and individual RTW Consultant staff members. Participates in RTW product development for services provided to current Pinnacol policyholders. A Bachelors Degree is required, a Masters degree is desirable in vocational rehabilitation. Candidates should bring strong customer service and negotiation skills with the ability to solve issues/problems to beneficial resolution for internal and external customers and have substantial experience with peer review performance management programs. Must have expert knowledge of return to work practice guidelines and applications and possess and maintain a valid Colorado drivers license and provide proof of insurance. 6-10 years related experience in Vocational Rehabilitation experience required in the development and implementation of modified duty work programs and/or experience with claimants/employers regarding return to the work place. Must be qualified to obtain one or more of the following certifications: Certified Insurance Rehabilitation Specialist (CIRS), Certified Rehabilitation Counselor (CRC), Certified Case Manager (CCM), or Certified Vocational Evaluator (CVE).
Sr. Communications Specialist
Pinnacol Assurance is looking for a Sr. Communications Specialist to be responsible for providing strategic communications counsel at the executive level and for managing strategic communications programs and projects related to the business operations and strategic initiatives of Pinnacol Assurance. This includes responsibility for both internal and external communications for one or more designated departments within the organization. In addition, the Sr. Communications Specialist will be responsible for management of projects and channels that may include newsletters and collateral materials, business proposals, press releases, website content, email marketing, social media outreach and video production oversight. Candidates should bring a Bachelor's degree in Communications, Public Relations, Journalism or related field along with a minimum of six years related communications and project management experience.
Pinnacol Assurance is looking for an experienced Insurance professional to lead a multi-functional team consisting of underwriters, claims adjusters, nurses, customer support staff, and others. Responsible for managing a fully loaded profit center with premiums in excess of $50M, the Business Director directs efforts in developing and implementing strategies to provide competitive services and promote sales of new and existing insurance products and services. Proven team leadership skills required as this position will lead 20 or more insurance professionals. A Bachelor’s degree is required for this position.
Provider Relations Coordinator
Pinnacol Assurance is looking for a Provider Relations Coordinator to be responsible for the contract administration, implementation and monitoring of all ancillary non-medical contacts in support of our SelectNet physician network. Primary responsibilities include communicating with current and potential vendors, enhancing internal awareness of these contracts, identifying vendor issues, monitoring and reporting on trends and serving as a general customer service contact for the network. Position will respond to inquiries of interest for new applications for transportation and interpretation services and managing existing contracts and respond to external and internal provider related issues. Thorough understanding of managed care concepts, coding, medical terminology, pre-authorization, eligibility, claims processing and billing is required as is knowledge of occupational medicine office practices and ancillary service utilization in a managed care environment, preferably having some experience in a Workers Compensation setting. Bachelor's degree from an accredited college or university or equivalent work experience is required along with a minimum of three years of experience in the managed care industry with a focus on contract maintenance and support preferred. Experience in relationship management and directing coordinated responses to complex inquiries/issues is required along with experience in a managed care setting, provider organization.
Pinnacol Assurance is looking for an experienced Docket Assistant to be responsible for all functions related to technical clerical support for the Legal Team. This includes the timely and accurate processing of all documents received in the Legal Docket fax queue, completing large volume of date entry including Notice of Hearing, Notice of Status Conference, Notice of Video Conference, Settlement Documents, Applications for Hearing, Entry of Appearance, Notice of Substitution of Counsel, Motions to Withdraw and ensuring appropriate documentation is entered into Pinnacol's Workers' Compensation Information System. The Docket Assistant also provides quality control of both represented and pro se settlement documents, processes settlement documents and Applications for Hearing and provides back-up coverage for other Docket Assistant. Candidates must possess a solid understanding of the workers' compensation and hearing process, be proficient in word processing software and be able to type 40 wpm and possess a general knowledge of legal and medical terminology. Requires a minimum of four years of training, job experience and or education beyond the high school graduate or GED level with a minimum of 6 months experience with workers' compensation processes.
New Business Representative
Pinnacol Assurance has an immediate opportunity for a New Business Representative to write and review workers' compensation insurance policies, review and resolve policy problems, and assist with audits as needed for new policies. This position serves as the primary point of contact for quoting and issuing many of our new policies. Ensuring the accuracy and completion of all forms needed to issue a policy, processing applications, and attending agency visits are key functions of this role. This position requires strong computer skills, the ability to type a minimum of 35 words per minute, and an understanding of basic accounting and mathematics. The ability to organize and prioritize caseloads and manage multiple priorities along with handling customers in a professional, courteous manner are critical. Bilingual (Spanish) is a plus. Two years of college with 1-3 years of customer service are also required.
Director of Population Health Management
Pinnacol Assurance is seeking a Director to develop and manage the operations of Pinnacol's population health management (PHM) initiatives in alignment with business goals and strategies. Oversees the assessment, design and implementation of population health management initiatives to include health risk assessment, safety and wellness programs, data and analytical tools and reporting, and insurance claims and medical management integration. Interacts with Pinnacol's wellness team, medical and claims management staff, business intelligence and predictive modeling staff, marketing and communications and safety consultants to ensure PHM objectives are achieved. Interacts with external strategic partners and workers' compensation providers on areas of collaboration and integration. Collaborates with medical and indemnity cases managers, including the medical director, medical case managers, and business teams to improve treatment efficiency, reduce readmissions and complications and improve overall quality and injured worker outcomes. Leads a high performance team that supports the management of programs, services, tools, technical training, professional development and regulatory compliance. Supports a culture based on lean management principles, continuous learning and process improvement to enable Pinnacol to achieve recognition as a customer insight leader and best in class service provider. Bachelors Degree in business, healthcare or related field. Minimum of 5 years management experience in a complex healthcare environment required. 5+ years leading successful implementation of managed care, medical/care management or population health programs. RN or clinical background preferred.
Software Quality Analyst
Pinnacol Assurance is seeking experienced Software Quality Analysts to partner with Business Analysts, Product Managers, Scrum Master, Development Team and Senior Management to ensure quality processes are consistently followed and a quality product is consistently delivered to production. This role is responsible for testing software applications and other systems, using defined quality control and quality assurance methodologies in an agile/scrum environment. Our Software Quality Analysts participate in defining desired user functionality during release and iteration planning, provide input and obtain clarifications to deliver accurate estimations, create test cases to satisfy desired user functionality success, and provide feedback to developers, product owners and other scrum team members. They also actively participate in the retrospectives to continually improve processes. Candidates should bring experience working with SQL and a solid understanding of relational database concepts, strong analytical skills, familiarity and experience with other types of testing such as security testing, performance testing, load testing, mobile testing and integration testing, and an understanding of automation testing and where it can add value. Minimum of three years in a QA role is preferred as is experience in in Agile/Scrum environment. A background in Workers' compensation and experience in automated testing is a plus.
Financial Analyst - Special Projects
The Financial Analyst - Special Projects position is responsible for analyzing and modelling possible future initiatives to provide perspective and to assist in the making of sound investment decisions in light of the Company's strategic and tactical direction and growth objectives. This position conducts quantitative analysis of complex financial data related to strategic projects/investments, mergers and/or acquisitions or business alliances. The Financial Analyst - Special Projects role performs due diligence, industry research and financial modeling. The main purpose is to inform executive-level decision making with data-driven analytics. Works at the direction of the CEO, CFO and other senior leaders. The analyst should expect to work multiple projects spanning various topics simultaneously. A Bachelors Degree (MBA preferred) in Accounting, Finance, Economics or Business required along with a minimum of 3-5 years of related financial analysis or financial modeling and valuation experience in a Corporate Finance/Corporate Strategy.
Pinnacol Assurance is seeking an Assistant Controller to oversee all external financial reporting, regulatory filings and financial audits. The Assistant Controller is responsible for oversight of corporate accounting, analyzing results and developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. This role also provides strategic perspective to the Finance Team and develops innovative techniques to facilitate understanding of Pinnacol's business to support continuous improvement. The Assistant Controller is responsible for all supervisory functions of the team including: hiring, discipline, establishing performance expectations and providing performance evaluations to staff with the goal of maximizing the focus and performance of the team. This position requires a Bachelors Degree in Accounting and a minimum of seven years accounting including insurance accounting. Public accounting a plus. CPA license is preferred.
Accounts Payable Associate
Pinnacol Assurance is looking for an experienced Accounts Payable Associate to be responsible for all functions related to accounts payable including review and payment of all expense reports and processing of invoices. Candidates should bring an Associate’s Degree in Accounting or equivalent experience on a year for year basis and 2-4 years related experience in Accounts Payable and expense reimbursement.
Pinnacol Assurance is seeking an experienced Scrum Master who will be dedicated to multiple Scrum teams as determined by our Manager of Project Services. The Scrum Master will be responsible for enforcing the rules of Scrum, removing productivity impediments for his or her teams, developing each team's self-organization and self-management skills, and constantly improving Pinnacol's standards of work. Candidate should bring an excellent understanding and knowledge of Agile SDLC methodologies, in particular Scrum and must have extensive knowledge and experience overseeing the design, development and implementation of quality assurance standards and practices for software testing. A Bachelors Degree in computer systems design, computer science or related field and/or 10 years equivalent work experience along with 5+ years experience in Project Management is required. Certified ScrumMaster desirable.
Pinnacol Assurance seeks an experienced Staff Counsel with extensive knowledge of the Workers' Compensation Act and Rules of Procedure. This position provides legal advice and litigation management assistance to our teams in an effort to reduce litigation volume, improve litigation outcomes, reduce claims and legal costs, and to analyze and resolve legal issues. Must be licensed in Colorado.
Business Services Representative
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to underwriters, claims adjusters, nurses, other team members and interact with customers via the phone. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. Two years of college is preferred. Bilingual (Spanish/English) is a plus.
Pinnacol Assurance is looking for a detail-oriented individual with excellent customer service skills to join our team. With minimal supervision this person is responsible for the review, analysis, and processing of a variety of voluntary audits from policyholders. The position requires an analytical aptitude, basic accounting/math knowledge, and some experience with payroll is helpful. Candidate must have strong computer skills. This is a high volume production position requiring attention to detail, decision-making, and helping customers on the phone. Experience in handling insurance audit reports within the workers’ compensation insurance industry preferred. A degree, though not required, is a plus so recent college graduates in finance/accounting will be considered.
Nurse Case Manager
Pinnacol Assurance is looking for an RN to provide telephonic case management handling the medical aspects of workers' compensation claims. Our Nurses play an integral role in the effective and compassionate management of injured workers claims. They perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers. Most of our nurses come from a clinical environment and bring a broad clinical background and if you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring! Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.
Pinnacol Assurance is looking for a Maintenance Technician who will assist higher-level maintenance staff by performing and assisting with daily scheduled routine maintenance tasks as well as other specialized tasks as delegated by the facilitates manager. Also assists Grounds Maintenance technician when work load requires assistance. Must be able to learn the methods, practices, tools, and materials associated with building maintenance trades, have a strong mechanical aptitude, have effective verbal, written and interpersonal communications skills, and be able to work well independently as well as on a team. This position also requires a basic level of Microsoft and Outlook skills including the ability to send and respond to emails, enter and complete work orders, generate basic spreadsheets and draft general correspondence. Must have a minimum of a High School Diploma or GED, 2 years related experience in an entry-level position, and have valid driver's license and proof of insurance. This position may perform work outdoors in all seasons and climates, including inclement weather. Candidates should have the ability to operate heavy equipment, along with the ability to lift up to 100 pounds and assist with the lifting, pushing, or pulling of heavier objects exceeding 300 pounds. Some work is performed in cramped quarters such as under desks and workstations to troubleshoot, connect, or repair equipment and our Maintenance Technicians must be able to work standing, sitting, or kneeling for extended periods of time. This position is required to be on call 24/7 every 8 weeks for 2 week period with the flexibility to respond to building/business needs during non-business hours.
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