We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
IF YOU ARE APPLYING FOR ONE OF OUR OPENINGS FOR THE FIRST TIME OUR SYSTEM WILL ASK YOU TO CREATE A PROFILE ACCOUNT. AFTER COMPLETING YOUR PROFILE YOU WILL THEN NEED TO ACTUALLY APPLY FOR THE JOB YOU ARE INTERESTED IN. FOR DETAILED TIPS AND INSTRUCTIONS ON HOW TO COMPLETE OUR NEW APPLICATION PLEASE SEE OUR How to Complete An Application posting on our Careers Blog.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available at http://pinnacolcareers.blogspot.com/. Thanks for your interest in Pinnacol Assurance!
Special Investigations Unit (SIU) Investigator
Pinnacol Assurance is seeking an experienced Investigator to investigate compensability issues, potential third-party liability issues, fatal cases, and allegations of fraudulent intent to obtain workers compensation insurance benefits by claimants, fraudulent receipt of proceeds from workers compensation by service providers, or fraudulent methods designed to reduce insurance premiums by policyholders. This position also helps prepare possible cases for presentation in the criminal and civil justice systems. The ideal candidate will bring a Bachelors degree or equivalent work experience, 2 years of related workers’ compensation or insurance experience. Direct investigations experience is not required but is desirable as are bilingual skills (English/Spanish).
Sr. Actuarial Manager
Pinnacol Assurance is looking for a Sr. Actuarial Manager to be responsible for establishing and implementing operational strategies that drive the fulfillment of Pinnacol's mission, vision and corporate strategic outcomes. This position will manage an analytics team that is responsible for developing pricing tools and designing and implementing predictive analytics throughout the company. The Sr. Actuarial Manager will provide actuarial assistance on special projects focused on advancing Pinnacol's market leading position. Working closely with IS, Business Intelligence and operations areas the Sr. Actuarial Manager will help identify current and future data needs and develop supporting data systems and data hierarchy required to achieve Pinnacol's short and long-term strategic objectives. Candidates should be able to create and deliver actuarial presentations to internal and external clients and all levels of management and will be expected to recommend projects to Executive Team that will significantly improve business unit results. This position requires a Bachelor's Degree in Actuarial Science, Mathematics, Statistics or related area with at least seven years of progressively more responsible pricing experience in workers’ compensation insurance/commercial casualty lines. Statistical modeling and data mining experience desired. Fellowship in the Casualty Actuarial Society (FCAS) strongly preferred.
Pinnacol Assurance seeks an experienced Staff Counsel with extensive knowledge of the Workers' Compensation Act and Rules of Procedure. This position provides legal advice and litigation management assistance to our teams in an effort to reduce litigation volume, improve litigation outcomes, reduce claims and legal costs, and to analyze and resolve legal issues. Must be licensed in Colorado.
Sr. Maintenance Tech
Pinnacol Assurance is looking for a Senior Maintenance Technician to perform general facilities maintenance and repair work involving a variety of trades. The successful candidate will be capable of performing skilled journey level work in one trade or craft and semiskilled sub-journey level work in several other trades. Requires general knowledge and mechanical aptitude to perform variety of tasks, using the methods, practices and materials associated with the building trades industry. Candidates should have a minimum of a High School Diploma or GED along with 3 to 5 years of progressively responsible building maintenance and repair experience, or satisfactory completion of a formalized apprenticeship-training certificate in the building trades industry. Certification in one or more of the following is strongly preferred: Basic Air Conditioning and refrigeration, Electricity for HVAC, Locksmithing. Regular attendance and punctuality are essential functions of the job and our Maintenance Technicians must able to work a flexible schedule including evenings and weekends and be available on-call for emergencies by telephone and/or cell phone. This position is required to be on-call 24/7 every 8 weeks for a 2 week period for general on-call rotation.
Business Services Representative
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to underwriters, claims adjusters, nurses, other team members and interact with customers via the phone. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. Two years of college is preferred. Bilingual (Spanish/English) is a plus.
Learning and Organizational Development Manager
Pinnacol Assurance is seeking an experienced Learning and Organizational Development Manager to develop, manage, and facilitate the organization's learning and organizational development function to enable achievement of organizational strategies and goals. This position will build, direct and coordinate the learning and organizational development team while measuring performance to gauge success of programs and drive continuous improvement in organizational development and learning. The Learning and Organizational Development Manager consults with all levels of management to identify technical, non-technical, and professional development training needs of the company and oversees development and implementation of organizational development programs and initiatives such as succession planning and talent management. This role is also responsible for assessing organizational needs and developing and executing an L&OD strategy aligned with business strategy. Candidates should bring a Bachelor's Degree in Human Resources, Organizational Development, Organizational Effectiveness, Business, Communications or a related field along with 5+ years progressive experience in assessment, design, development and execution of organizational development strategies and initiatives, classroom training/presentations, curriculum design and managing learning and organizational development function. Preferred certifications include MBTI, Emergenetics, Social and Emotional Intelligence, and PDI. As this position will be responsible for all management functions of the team including: hiring, discipline, establishing performance expectations, and providing performance evaluations to staff, time keeping activities etc. management experience of direct reports is also required.
Learning and Organizational Development Specialist
Pinnacol Assurance is looking for an experienced Organizational Development professional to be responsible for the design, delivery and continuous improvement of training and organizational development programs. Under the direction of the Manager of L&OD, the Learning and Organizational Development Specialist will anticipate training/OD needs and formulate training and OD strategies that align with Pinnacol’s business needs. This role conducts needs assessments, designs/develops training curriculum and OD programs/interventions, provides facilitation of training and OD programs and evaluates outcomes. A Bachelor's Degree in Human Resources, Business, Communications, Organizational Development or a related field is required and candidates should bring 5+ years related experience in developing content and conducting training and OD programs. Insurance related experience desirable. Certifications preferred: Emotional Intelligence, Meyers-Briggs, VitalSmarts and PDI 360 Profiler.
Pinnacol Assurance is looking for a detail-oriented individual with excellent customer service skills to join our team. With minimal supervision this person is responsible for the review, analysis, and processing of a variety of voluntary audits from policyholders. The position requires an analytical aptitude, basic accounting/math knowledge, and some experience with payroll is helpful. Candidate must have strong computer skills. This is a high volume production position requiring attention to detail, decision-making, and helping customers on the phone. Experience in handling insurance audit reports within the workers’ compensation insurance industry preferred. A degree, though not required, is a plus so recent college graduates in finance/accounting will be considered.
Human Resources Manager - General Administration, Benefits, Wellness, Payroll
Pinnacol Assurance is seeking an experienced Human Resources Manager to be responsible for several functional areas within Human Resources. Areas of responsibility include general human resources administration, employee benefits, wellness, leave management and payroll. This position requires the ability to serve as a strategic business partner and member of the management team by working with our business leaders to drive initiatives that create value and enable the business to achieve and sustain outstanding performance. This position ensures our HR programs are aligned with the organization's Total Rewards Strategy.Provides the strategic direction for the design, administration and evaluation of market-competitive,cost-effective and comprehensive employee benefits program to include medical, dental, vision, defined benefit plan, defined contribution plans, life insurance, employee assistance program, education assistance program, adoption assistance program, leave of absence, short term & long term disability, flexible spending accounts, wellness/population health management and other employee benefits. This role is responsible for the financial management of the organization's self-funded health plans and conducts analysis of benefits costs and booking/billings of self-funded plans, oversees monthly vendor premiums and contract including stop loss insurance, administrative service fees and utilization fees, and monitors health plan trust activity in collaboration with consultants and finance team. The Human Resources Manager provides benefits and payroll consultative services to management and employees and there is heavy interaction with management and employees on benefits issue resolution, benefits interpretation and COBRA, FMLA, ADAAA and other statutory leave issues and administration. This position also oversees $47million+ payroll and manages the outsourced payroll process to ensure timely payment of salaries, taxes, legal assignments and benefit plans. Supervisory duties include managing 2 non-exempt staff, 1 exempt staff, outsourced on-site payroll vendor and external relationship with HRIS vendor (UltiPro). A Bachelors Degree in Business, Human Resources, Psychology, or Communications along with a minimum of eight years HR experience is required; prior management experience and PHR/SPHR certification preferred.
Product Manager Agent/Safety/Corporate
The Agent/Safety/Corporate (ASC) Product Manager drives the vision and roadmap of the Agent, Safety and Corporate teams (including our Legal, Subrogation, Special Investigations, Finance and Human Resources teams). Product responsibilities include Agent, Safety Services, Finance, Special Investigations, Human Resources, Legal and Subrogation systems. The product manager will ensure the overall success of these products and the customer experience not just the delivery of software. Knowledge of Agent and Agency relations is preferred as is knowledge and understanding of Finance and financial and legal systems. Knowledge of Workers' Compensation is preferred. Bachelor's Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field and 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.) is required. Certified Product Owner a plus.
Product Manager Medical Operations and Healthcare
The Medical Operations and Healthcare Product Manager drives the vision and roadmap of Medical Health Care Management products to ensure business success. Products include medical payments systems, vendor management system, and contract management systems. Collaborates with developers, IS managers, business analysts, and executives to meet business's needs. Ensures overall success of products, not just the delivery of software. Knowledge of Managed Healthcare required and knowledge and understanding of Colorado Workers’ Compensation fees schedule/Rule 18 and CMS fee schedule is preferred. Candidate should also have knowledge of Healthcare industry coding, including CPT codes, ICD-9 & ICD-10 codes, HCPCS, DRGs NDCs; knowledge of Workers’ Compensation is a strong plus. We are seeking someone with experience designing, developing and implementing medical payments, vendor management system, and contract management solutions so broad knowledge of systems that integrate with medical payments, vendor management, and contract systems (i.e. medical management, claims, NCCI) and an understanding of electronic file transfer standards as it relates to medical information (i.e. x12 5010 for 835, 837) is required. Candidate should have a Bachelors Degree or equivalent experience on a year for year basis in Computer Science, Information Systems, MIS or Related Field and 5 years of advanced technical IT experience (i.e. programming, quality assurance, business analyst, etc.). Certified Product Owner is a plus.
Pinnacol Assurance is looking for a Scanner to be responsible for the handling, scanning and electronic distribution of all medical bills and supporting correspondence and incoming policy documents. This position opens, sorts, preps, scans and conducts quality control for all incoming documents pertaining to medical bills and policy documents. A High School Diploma or GED is required along with two years in general office experience desirable, preferably in an insurance and/or medical facilities setting.
Claims Representative Training Program
Pinnacol Assurance is looking for college degreed candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree along with solid computer, interpersonal, and communication skills. Bilingual fluency in Spanish and English a strong plus although non-bilingual candidates will be considered.
Customer Service Representative
Pinnacol Assurance is looking for a Customer Service Representative to join our customer service team. While not a typical large call center environment (our representatives typically handle between 60-100 calls a day with average talk times of 2-3 minutes) we are looking for candidates who have some call center, receptionist, or customer service experience along with strong PC/software skills, and excellent communication and customer service skills. Bilingual (English/Spanish) skills are a plus.
Nurse Case Manager
Pinnacol Assurance is looking for an RN to provide telephonic case management handling the medical aspects of workers' compensation claims. Our Nurses play an integral role in the effective and compassionate management of injured workers claims. They perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers. Most of our nurses come from a clinical environment and bring a broad clinical background and if you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring! Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.
Chief Financial Officer
Pinnacol Assurance is seeking a Vice President of Finance to be responsible for providing strategic and financial guidance to the Executive Team and Board of Directors and drive initiatives that create value and enable the business to achieve and sustain outstanding performance toward the achievement of Pinnacol’s mission and vision. They will be responsible for executive level oversight, management and leadership of Pinnacol Assurance’s financial organization and its entire team. The CFO will be a strategic partner to the business and will have responsibility for driving all operational and planning finance processes for the business. This position ensures that highly effective and efficient forecasting, reporting capabilities, policies, controls, systems and processes are in place to protect policyholder and firm assets, record liabilities, and develop accurate report information on a timely basis to internal and external constituents. Requires a Bachelor’s degree in Accounting or Finance; Master’s degree preferred. 15 years of general management experience, 10 years at executive or senior level. 10 years of auditing, Statutory Accounting and insurance reporting experience. If interested in this opportunity candidates are asked to submit their interest to Doug E. Terry, Senior Vice President, IPS Search, Inc. at email@example.com.
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