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We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.

If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.

Please note:

If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.

As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.

Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!

Current Opportunities

Business Director

Pinnacol Assurance is seeking an experienced Business Director to lead one of our multidisciplinary insurance operations teams of direct and in-direct reports. This role will establish team priorities, team goals, and expectations to facilitate coordination and delivery of team-based services resulting in best-in-class customer experience and will lead the team's strategic and operational efforts to deliver industry specific services creating customer value. Business Directors maintain oversight and accountability for team's book of business to achieve financial, business and customer objectives (underwriting profitability, growth, retention, claims management and customer experience) by routinely monitoring and directing improvement efforts to drive key performance metrics. A Bachelor’s Degree is strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree.  Completion of a degree is encouraged and supported. Five years’ experience in a leadership position in insurance or related field strongly preferred.  Must have extensive and in-depth knowledge of insurance operations (claims, underwriting and risk management services) and be flexible, innovative, and have the ability to perform in a rapidly changing, fast-paced environment.

Medical Case Manager

While in Nursing School, you were probably never exposed to the career options that exist in the Occupational Health field and Insurance industry. One of these options is the case management and care of individuals who have been injured on the job. You might be curious about how these nurse roles are different from the traditional clinical role you might be currently in.   Working in the occupational health field and insurance industry offer some attractive advantages including:  regular daytime business schedules, no necessity to bid for shifts, and no need to work nights, weekends, and holidays. Another appeal is the less demanding physicality of these jobs with less standing and less wear and tear on the body.  Caseloads also tend to be more manageable as Insurance companies generally have state of the art systems that make it easier to document patient care and manage caseloads. Pinnacol Assurance is a good example of the types of careers available to nurses in the insurance industry. Our Medical Case Managers consult with claims representatives regarding the medical aspects of claims while interacting telephonically with injured workers and  providers to ensure recovery, successful return to work, and returning the injured worker to their pre-injury condition.  Our Medical Case Managers participate in consultation with physicians, occupational and physical therapists, external case managers, specialists, and legal staff.  While these positions do not provide direct patient care, nurses involved in this type of work are critical in helping move cases along and ensuring positive outcomes.  It is interesting to note that most of our nurses in these positions come directly from the clinical environment and represent all types of specialties. The work environment is team-based and nurses interact on a daily basis with other team members including claims representatives, underwriters, auditors, legal counsel and administrative support personnel.  Nurses drawn to these types of positions tend to bring a strong desire to learn, adaptability to change, the ability to educate those around them, while creating a balance of empathy and the promotion of well-being for the injured worker.  Training is done by our Nurse Specialists and appeals to every type of learner in that there are visual, hands-on, one-on-one, classroom and self-study components. The work is varied and challenging so learning continues well after the formal training is over.  While most nurses have never been directly exposed to the availability of these types of career options, many find them to be well worth exploring at some point in their careers. A current CO nursing  license required for these positions and candidates must be willing to attain and maintain case manager certification (CCM) within 3 years of hire. Five years’ experience in nursing strongly preferred.

Help Desk Specialist

Pinnacol assurance is seeking a Help Desk Specialist to provide assistance to customers to ensure that any technical problems are resolved. You will open, monitor and maintain Tier 1,2 support tickets by utilizing cloud ticket management system and will respond timely to customer requests using various technical means.  Two years experience in technical support environment strongly preferred. Degree in technical field can be substituted for two years experience. Strong communication skills including phone, email, and in person is strongly preferred.

Bilingual Business Services Representative I

Pinnacol Assurance is looking for a Bilingual (Spanish/English) Business Services Representative to provide administrative support to the business teams and other disciplines within insurance operations. They will provide best-in-class customer service to external and internal stakeholders. One year experience in high-volume customer service environment is required. Bilingual (Spanish) is required.  Must have strong interpersonal and problem solving skills.

Business Services Representative I

Pinnacol Assurance is looking for a Business Services Representative to provide administrative support to the business teams and other disciplines within insurance operations. They will provide best-in-class customer service to external and internal stakeholders. One year experience in high-volume customer service environment is required. Bilingual (Spanish) is a plus.  Must have strong interpersonal and problem solving skills.

Med Affairs Exec Asst. & Projects

Pinnacol Assurance is looking for a Med Affairs Executive Assistant to work one-on-one with our Senior Medical Director to support efforts to develop a wide-range of new clinical initiatives to improve care for the workers of Colorado. For this position a Bachelor’s Degree is strongly preferred though relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree. We do ask that you bring two years related experience in professional office environment and some clinical background (i.e. working in a hospital or medical environment) is preferred. Must be able to track, manage and balance priorities among multiple complex projects and be able to work independently to manage workload and meet deadlines. Excellent verbal and written communications skills and extensive experience with MS Word and PowerPoint required. Must have strong written and verbal communication skills. Experience with Excel is a plus.

Field Auditor

Pinnacol Assurance is looking for a Field Auditor to meet with policyholders in the field to review payroll records and other documentation to ensure appropriate workers’ compensation classifications and accurate payroll distribution among varied job exposures. They will act as a liaison between the insured and Pinnacol. Bachelor’s Degree strongly preferred. Two years of auditing experience strongly preferred. Underwriting and accounting/bookkeeping experience a plus. 

Software Quality Analyst II

Pinnacol Assurance is seeking an experienced Software Quality Analyst to ensure that our software meets established standards of quality including reliability, usability and performance. You will partner with product owners/BAs to understand product specifics and create, execute, and maintain test artifacts in Test Management Tool in order to ensure adequate test coverage and provide traceability metrics and communicate test results with all stakeholders to help resolve questions/issues immediately. You’ll utilize the defect tracking tool and track and analyze defects/issues entered to ensure they are getting fixed/reviewed in a timely manner and you will participate in all Agile Scrum ceremonies:  backlog grooming, sprint planning, daily stand-ups, sprint demos, and retrospectives to provide comments and concerns. This position also provides estimates during sizing and sprint planning to help determine the level of effort necessary to thoroughly test the user story, creates and forms database queries and backend testing as needed to facilitate testing, and supports manager/team members to implement industry standards across QA (Defect tracking/Test Case management/metrics). Also responsible for creating KT (Knowledge Transfer)  documentation for the discipline and QA Best Practices, trains other team members, and creates and executes automated test scripts to enable complete coverage and reduce testing time for regression. Bachelor’s Degree strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree.  Four years’ experience with QA testing to include client/server and web based testing preferred.  Experience and In-depth understanding of Quality Assurance in Agile Scrum environments, including experience using acceptance criteria to form test cases, story point sizing, and QA task creation best practices preferred.  Experience with the SDLC including functional, integration, regression and boundary testing. SQL and automation testing highly desired. Background in workers’ compensation a plus.

Quality Claims Manager

Pinnacol Assurance is seeking an experienced Healthcare or Insurance Manager to provide direct management of one of our high-performance teams responsible for the overall quality of medical payment services functions. A Bachelor’s Degree in business, healthcare or related field strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor’s degree. Completion of a degree is encouraged and supported. A minimum of 8 years’ experience in healthcare, insurance or workers’ compensation is required. Exceptional written, verbal and presentation skills are also required as are exceptional analytical and decision-making skills. A minimum of 2 years formal leadership experience is strongly preferred.

Business Assistant Medical Operations & Healthcare Strategy

Pinnacol Assurance is seeking an experienced Business Assistant to assist our Associate Vice President of Medical Operations and our Senior Medical Director in performance of their executive duties, including providing administrative support, project management, marketing/customer issues, internal and external communications to our stakeholders, office management as well as assisting Medical Operations staff. High School Diploma or GED required. Completion of a degree is strongly encouraged and supported. Three years of related executive administrative work experience in a high volume environment required. Health care or insurance industry strongly preferred. Advanced PowerPoint and Excel experience is also required.

Healthcare Contract Manager

 Pinnacol Assurance is looking for an experienced Healthcare Contract Manager who will be responsible for contracting, implementation, administration and monitoring of new large system and high volume contracts. This position is accountable for providing a full range of operational support around existing large system contracts with additional focus on re-contracting and collaborative opportunities for lowering claims costs, improving levels of service and the quality of care. Bachelor’s Degree in health care administration, business, or related field strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree.  Minimum of 5-years’ experience in progressive network management including contracting and network administration is required.  Proven experience negotiating workers’ compensation or commercial reimbursement contracts with complex hospital systems and large physician groups.

Underwriting Account Manager

Pinnacol Assurance is looking for an Underwriting Acocunt Manager to promote and build strong working relationships with policyholders and agents by providing crucial initial agent and policyholder contact on accounts, demonstrating support for Pinnacol's new business and retention goals. They will provide best in class customer service by interpreting and explaining basic underwriting information regarding Workers' Compensation, the policy and premium issues to customers. Must  have 1-3 years related experience in Customer Service. Completion of a degree is encouraged and supported.

Network Educator

Pinnacol Assurance is seeking an experienced Provider Network Educator who will be responsible for creating and implementing a wide range of workers’ compensation educational programs for Pinnacol’s healthcare stakeholders focused on; high quality clinical interventions, superior clinical outcomes designed to improve the efficiency and accuracy of diagnoses, effectiveness of treatments, improving function and facilitating return to work. Bachelor’s degree in healthcare, communications, education strongly preferred or an equivalent combination of education and experience. Minimum of ten years related education, training and project management experience.  Experience launching training initiatives focused on practitioners in the healthcare community.  Skilled working with physicians, healthcare providers and other stakeholders in the occupational medicine community. Exceptional communication and presentation skills required.  Strong change management skills with ability to anticipate problems and generate solutions. Direct experience with change management tools preferred.

Business Intelligence Analyst

Pinnacol Assurance is seeking a Sr. Business Intelligence Analyst to create and maintain business intelligence tools and assist and advise Pinnacol Business Community regarding development and maintenance of decision support programs using ad-hoc query tools in an Oracle/UNIX environment.  The ideal candidate will be a great communicator with the technical expertise to support projects that require heavy analysis and problem solving. Position works independently and as part of a team to design and construct BI solutions. Effectively communicates findings to management and helps devise business intelligence strategies. Must have expertise with reporting tools (Brio, Hyperion, Microstrategy, or the like), expert level problem-solving ability and 3-5 years experience with databases. Bachelor’s Degree strongly preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree.  Completion of a degree is encouraged and supported. Project management skills and insurance experience a plus.

Safety Consultant

Pinnacol Assurance is seeking a Safety Consultant to evaluate policyholder risk and document exposure for underwriting purposes. This person will assist policyholders, safety groups, and agents with the development and continued implementation of specific written risk management programs to reduce policyholder frequency and severity of losses. A Bachelor’s Degree is strongly preferred, preferably in Health and Safety or related field, or relevant work experience may be substituted for the Bachelor's Degree. This position requires extensive telephone and computer work in an office or home environment including extensive field activities (up to 80% of time). Individual will travel within the Denver metro via personal automobile and candidates must possess valid Colorado driver’s license and proof of automobile insurance.

Software Developers

Pinnacol Assurance has two positions open in our Software Development Group. The first is for a UX Developer to help mentor and guide our application development to an entirely new user experience.  The successful candidate will be passionate about technology and customer experience and must be comfortable in design and development specialties. You’ll collaborate on assignments with a dedicated project team while working under the guidance of the Software Development Manager to meet Customer/End User needs.  Responsibilities will range from doing the design\development on a project, to mentoring other designers\developers on their projects. Skills sought include Wireframing, Storyboarding, HTML5, CSS3, JavaScript, Foundation\Bootstrap, SQL and it would be nice to have some experience with Git, Ruby, and working with Rest web services.
 
The second is for a Full Stack Developer to develop multi-tier application programs that combine web browser, application server, and database functionality, using front-end technologies such as HTML5, XML, Javascript, CSS, and Angular with a Ruby (Rails/API) back-end on Linux-style operating systems. You’ll collaborate on assignments with a Product Team while working under the guidance of the Application Resource Manager to meet Customer/End User needs. Our technical must haves: Extensive SASS/LESS experience, familiarity with CoffeeScript, extensive Ruby experience, comfortable with online testing frameworks, possess an understanding of source control systems (Git), be able to work within an agile framework. Nice to have skills include: experience using RESTful API services.