We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!
Business Services Representative
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to underwriters, claims adjusters, nurses, other team members and interact with customers via the phone. This position often leads to promotional opportunities within our company. Candidates with college degrees are encouraged to apply. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm.
Workers’ Compensation Spanish Interpreter/Translator
Pinnacol Assurance is looking for a bilingual (Spanish/English) candidate to provide and facilitate verbal and written communication in Spanish to external and internal stakeholders to drive business results and provide best-in-class customer experience. Employees in this role must adhere to the ethics and standards in the interpreting and translating profession. They will be responsible for interpreting workers’ compensation and company guidelines, requirements and procedures for claims, underwriting, auditing, special investigation unit and other disciplines within organization. High School diploma or GED required along with one year experience in consecutive interpreting and translating in a professional environment and one year experience in customer service. Must also possess in-depth personal and/or professional experience with the Hispanic culture.
Bilingual Pre-Audit Field Auditor
Pinnacol Assurance seeks a bilingual (Spanish/English) candidate who will handle field audits of selected policyholders shortly after policy issuance to ensure that Pinnacol has accurate information to ensure that the correct premium is being charged. For this role, bilingual capabilities (Spanish/English) are required. Bilingual candidates with a strong aptitude for numbers and accounting are encouraged to apply as we are willing to train the right individual. Candidates should bring effective verbal and written interpersonal communications skills, the ability to organize and prioritize workload while managing multiple priorities, and be detail oriented. Bachelors Degree in Business or related field is preferred (or equivalent experience on a year for year basis) as is 1-3 years experience in Auditing, Financial Analysis, Accounting, or Bookkeeping. Must possess and maintain a valid Colorado driver’s license and provide proof of insurance.
Medical Case Manager
Pinnacol Assurance seeks a Medical Case Manager to work with claims personnel and other internal/external stakeholders to bring medical and claims issues to an expedient and cost-effective resolution and to provide our Company and our stakeholders with best in class medical case management. Current CO nursing license required and must be willing to attain and maintain case manager certification within 3 years of hire. Completion of a degree/certification is encouraged and supported. Must have valid CO driver license and provide proof of insurance. Five years’ experience in nursing strongly preferred.
Pinnacol Assurance is looking for an Associate Underwriter to write and review workers' compensation insurance policies, review and resolve policy problems, and perform policy maintenance. This position requires some Underwriting experience and utilizes Underwriting expertise, customer relations and business operations skills to promote retention objectives. Duties include classifying basic risks, reviewing applications and policies, and determining proper coverage. Bachelors Degree preferred or equivalent experience on a year for year basis and some experience in underwriting required.
Pinnacol Assurance is looking for a Maintenance Technician who will assist higher-level maintenance staff by performing and assisting with daily scheduled routine maintenance tasks as well as other specialized tasks as delegated by the facilitates manager. Also assists Grounds Maintenance technician when work load requires assistance. Must be able to learn the methods, practices, tools, and materials associated with building maintenance trades, have a strong mechanical aptitude, have effective verbal, written and interpersonal communications skills, and be able to work well independently as well as on a team. This position also requires a basic level of Microsoft and Outlook skills including the ability to send and respond to emails, enter and complete work orders, generate basic spreadsheets and draft general correspondence. Must have a minimum of a High School Diploma or GED, 2 years related experience in an entry-level position, and have valid driver's license and proof of insurance. This position may perform work outdoors in all seasons and climates, including inclement weather. Candidates should have the ability to operate heavy equipment, along with the ability to lift up to 100 pounds and assist with the lifting, pushing, or pulling of heavier objects exceeding 300 pounds. Some work is performed in cramped quarters such as under desks and workstations to troubleshoot, connect, or repair equipment and our Maintenance Technicians must be able to work standing, sitting, or kneeling for extended periods of time. This position is required to be on call 24/7 every 8 weeks for 2 week period with the flexibility to respond to building/business needs during non-business hours.
Pinnacol Assurance seeks a Scrum Master that is passionate about guiding teams to excellence. The best candidate brings their energy and excitement to developing and supporting the systems that help Pinnacol Assurance deliver world-class support to its policy holders. The Scrum Master joins Pinnacol’s Agile program reporting to the Product Services Manager. The person we are looking for is smart, experienced, and nurtures a passion for Scrum and other Agile methodologies because they have seen firsthand how the practice can transform and organization, teams, and individuals. In addition to being an Agile champion, you will also help continuously improve our Agile program. A key measure of your success will be in helping to assess our teams’ Agile maturity and contributing to their growth. The Scrum Master will work with our Project Management Office to coordinate schedules, manage risks, and coordinate work across teams. An Agile certification is required with 4+ years leading a software development team. Examples, but not a complete list, of acceptable certifications include: PMP- Agile Certified Practitioner (PMP-ACP), Kanban Certified Professional (KCP), Certified Scrum Master (CSM), Professional Scrum Master (PSM1), SAFe Agilist (SA). Familiarity and working knowledge of various Agile approaches, including: Lean, Kanban, Scrum, a technical background that enables interaction with technology teams and the communication skills needed to explain the team’s progress and accomplishments in non-technical terms, and experience with JIRA or other similar agile management tools is required. Bachelor’s Degree strongly preferred. Relevant work experience may be substituted for the bachelor's degree. Minimum 5-7 years of experience managing small to large and complex SDLC development teams.
Business Analyst Digital Experience Team
Pinnacol Assurance is looking for a Business Analyst to be a part of our Digital Experience team which manages the agent and policy holder portals, as well as supports Pinnacol.com. The role is directly involved in the development, maintenance and support of all online software solutions in an agile environment. The IS Business Analyst is responsible for the identification and documentation of functional and non-functional detailed user stories and acceptance criteria covering business rules, data definition, quality attributes, design constraints, external interfaces, integration, workflow, and security. The creation of user stories follows the best practices of being independent, negotiable, valuable, estimable, small and testable. In addition, this role plays a critical role in the support of internal production support issues to ensure minimal disruption in the business. The IS Business Analyst champions innovation and building strong, trusted relationships with internal clients and any third party application vendors. Bachelor’s Degree preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree. Completion of a degree is encouraged and supported. Minimum 3 years of IT Business Analyst experience (experience working in an agile environment with a basic understanding of relational databases, SQL, and the SDLC) or related experience through working on IT projects.
IS Business AnalystPinnacol Assurance is looking for an experienced Business Analyst to be responsible for the identification and documentation of functional and non-functional detailed user stories and acceptance criteria covering business rules, data definition, quality attributes, design constraints, external interfaces, integration, workflow, and security. The creation of user stories follows the best practices of being independent, negotiable, valuable, estimable, small and testable. In addition, this role plays a critical role in the support of internal production support issues to ensure minimal disruption in the business. The IS Business Analyst champions innovation and building strong, trusted relationships with internal clients and any third party application vendors. Bachelor’s Degree preferred. Relevant work experience (similar kind of work at a similar level of work as described in the essential duties) may be substituted for the bachelor's degree. Completion of a degree is encouraged and supported. Minimum 3 years of IT Business Analyst experience (experience working in an agile environment with a basic understanding of relational databases, SQL, and the SDLC) or related experience through working on IT projects.
Pinnacol Assurance has two positions open in our Software Development Group. The first is for for an Oracle Forms\Reports Developer to develop and maintain part of our internal applications. You’ll collaborate on assignments with a Product Team while working under the guidance of the Application Resource Manager to meet Customer/End User needs. Ideal candidates will have: Extensive SQL and PL\SQL experience, familiarity with Oracle Forms, Service Oriented Architecture concepts and their implementation, the ability to work within an agile framework, understanding of Insurance or Healthcare systems a plus, the ability to elicit requirements and work with customers, and be able to manage priorities between project work and maintenance.
Business Director, Insurance Operations
Pinnacol Assurance is seeking an experienced insurance professional to lead one of our business teams. For this particular role strong knowledge of the Construction industry and related accounts is desired. Accountable for leading a multidisciplinary insurance operations team of direct and in-direct reports, the business director establishes team priorities, team goals, and expectations to facilitate the delivery of team-based services creating a distinctive customer value proposition, and best-in-class customer experience. This position is responsible for leading the team's efforts to identify, understand, and deliver industry specific services our customers value while maintaining oversight and accountability for the team's book of business to achieve financial, business and customer objectives (underwriting profitability, growth, retention, claims management and customer experience) by routinely monitoring and directing improvement efforts to drive key performance metrics. The Business Director is responsible for creating a culture based on lean management principles, continuous learning, and improvement resulting in Pinnacol becoming Colorado's recognized customer insight leader and consistently achieving best-in-class operational performance. Candidates should bring extensive in-depth knowledge of insurance operations (claims, underwriting and risk management services), the proven ability to coach, mentor and manage employees and have the interpersonal skills to motivate staff. Our Business Directors must also be able to negotiate and build consensus, possess strong conflict resolution and negotiation skills, and have a proven ability to resolve issues/problems to beneficial solution for internal and external customers. Being a team player with a proven ability to develop and manage relationships across a team-based organization is also required as is the ability to assess, analyze and integrate information from agents, competitors, market and industry trend data to drive strategic and tactical decisions. This position requires a minimum of a Bachelor’s degree in business administration or related field with five or more years experience in a leadership position in insurance or related field desired.
Claims Adjuster Training Program
Pinnacol Assurance is looking for candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree, strong computer skills, and excellent interpersonal and communication skills. Prior adjusting or insurance experience a plus but is not required. For those with little to no insurance experience this is a great opportunity to begin a career with our company.
Safety Consultant - Northern Front Range with focus on Natural Resources and ConstructionPinnacol Assurance, Colorado’s leading workers’ compensation insurance company, is looking for an experienced Safety Consultant to focus on the Natural Resources (oil & gas, mining) and Construction industries along the northern front range. This position will conduct or assist in implementing one or more of the following services to policyholders: safety program development and on site safety inspections, Cost Containment Certification assistance, accident and injury trend analysis, OSHA compliance assistance, ergonomic resources, and will research & update other staff on changing regulations & emerging safety issues. Position requires considerable travel primarily in the northern front range area within an assigned territory. The successful candidate must be a self-starter, well organized and have good computer, communication, and presentation skills. Bachelor's Degree in safety or related field/safety work experience may be substituted on a year-for-year basis.
Return to Work Consultant Grand Junction-based
Pinnacol Assurance has an immediate opening for an experienced Return to Work Consultant to serve our customers on the western slope. Based out of our new Grand Junction offices you'll join our team of professionals who provide education & guidance to policyholders on returning injured workers to the work place. Successful candidates will have experience in working with employers, identifying modified duty tasks, presenting seminars and or public speaking, development and implementation of modified duty work programs. Must have a strong customer orientation and desire to work with an organization where exceeding expectations is the norm. Position requires a BA/BS degree, Masters degree in vocational rehabilitation or counseling, physical or occupational therapy with current certification preferred.
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