We hope you can picture yourself as part of the Pinnacol team. If so, be sure to express your interest in a future career with Pinnacol.
If any of the positions listed below are of interest to you, please complete an online application now. The system will allow you to attach, or copy and paste, your cover letter and resume, as well as provide additional information that will help us fully review your qualifications.
If you are applying for one of our openings for the first time, our system will ask you to create a profile account. After completing your profile, you will need to apply for the specific position you are interested in. For detailed tips and instructions on how to complete our new application, please see our blog post, How to Complete an Application.
As an equal opportunity employer, Pinnacol Assurance welcomes your interest in any of our open positions. Due to the volume of responses, we will contact only those candidates who are selected for an interview.
Be sure to visit this page often to see our latest job listings. You can also track job openings as they occur via Twitter by following @pinnacoljobs. Additional general information regarding careers with Pinnacol is also available on our Careers Blog. Thanks for your interest in Pinnacol Assurance!
Business Intelligence Programmer
Pinnacol Assurance is looking for a Business Intelligence Programmer to develop, maintain, and design our business intelligence systems. Including, but not limited to, ETL scripts, web interfaces and mobile device applications. Position codes, maintains and assists in the design of data mart/warehouse tables, metadata design, tunes data mart/warehouse queries and other programs as required, and works with our Application Services and Data & Network Services teams to create and maintain interfaces between data marts/warehouse, information tools and production systems. Must be able to establish and maintain strong relations with Business Intelligence Services staff and internal customers. Position plays support role in BIS-related portions of IS Application Development projects, company-wide strategic initiatives, and business-focused initiatives. Candidates should possess expertise in SQL, PL/SQL and ETL practices. Also required is a high proficiency in advanced SQL tuning, table creation and indexing along with proficiency in data warehouse theory and applications, and star schema (Kimball Model). Bachelor's Degree or equivalent work experience; computer science degree/MIS, business/economics or statistics preferred. Experience with Oracle or other major databases, SQL, Microstrategy, Pentaho, data warehouse design, 3+ years related experience in programming is strongly preferred.
Provider Relations Specialist
Pinnacol Assurance seeks an experienced Provider Relations Specialist who will be responsible for contracting, administration, implementation and monitoring of direct provider contracts, facility contracts and ancillary service contracts in designated geographic regions. Establish working relationships statewide with providers and ancillary service providers. Extensive interface building with internal personnel in the SBG teams, Med Pay Department and Decision Support Services. Typically follows established policies and procedures; however, will also be required to exercise judgment in handling difficult situations that could benefit or put the company at risk. Requires minimum of three years of insurance or managed care experience, preferably in a Workers Compensation setting (Workers’ Compensation experience is desired). Some of this experience will be related to collaborating, negotiating, and working directly with physicians and medical facilities. Contracting experience is required. Colorado Driver’s license and Bachelor’s degree in business, healthcare, insurance, or directly related field also required.
Med Pay Quality Control Analyst/Processor
Pinnacol Assurance is seeking an experienced Med Pay Quality Control Analyst to provide in-depth analysis of current business process and system functionality to ensure the accuracy and efficiency of our MedPay billing system. This position also reconciles and performs detailed analysis of vendor check returns/refunds. Candidates must have the ability to investigate, evaluate, and provide recommendations for system processes and subsystem interface problems and be able to effectively communicate in written and oral form, be able to discuss system requirements with IS and business side and have the ability to assimilate, comprehend, and analyze information from a variety of sources. Proven problem solving abilities, independent thinking and personal accountability for achieving results, an ability to make decisions based on available information, and strong customer service and negotiation skills are also necessary for success in this role. 2 years related experience in medical processing and/or medical bill auditing required. Bachelors Degree or in lieu of degree, must have 4+ years of directly related medical bill processing and/or medical bill auditing experience.
Pinnacol Assurance is looking for an experienced Communications Specialist to manage communications activities and projects that include but are not limited to assisting with branding and marketing tactics, online content development and creating collateral materials, press releases, and videos. This position will assist in the development and implementation of strategic branding, marketing and digital communication plans for the company as a whole, be responsible for oversight of the development, launch and ongoing maintenance of a new external facing website, create content for the website and for other online platforms, and help to ensure Pinnacol's online presence exceeds industry best practice standards by working with key stakeholders on digital strategy and integration, brand management, marketing automation and keeping online content up-to-date by coordinating the efforts of multiple content contributors across the company. Candidates should bring strong knowledge of marketing, digital and communications practices including both planning and implementation and have the ability to provide communications counsel to management and employees and to manage customer expectations and negotiate as necessary. Superior writing skills and experience with a wide range of marketing communications vehicles, e.g. websites, social media, print collateral, brochures, posters, etc. and the ability and skill necessary to persuade, influence, and/or convey a viewpoint are required. Candidates should also have a demonstrated ability to track and manage multiple projects simultaneously and be able to effectively manage the workload and deadlines. Strong computer skills (word processing, spreadsheets, graphic design, presentation software) and knowledge of printing processes, audio, and video productions are also required. Knowledge of workers' compensation or insurance industry a plus. Bachelor's degree in Marketing, Communications, Public Relations, Journalism or related field and a minimum of five years related experience are also critical for this role.
Business Services Representative
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to underwriters, claims adjusters, nurses, other team members and interact with customers via the phone. This position often leads to promotional opportunities within our company. Candidates with college degrees are encouraged to apply. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. Bilingual/Spanish a plus.
Worksite Wellness Representative
Pinnacol Assurance is looking for a Worksite Wellness Representative who will provide administrative assistance to our policyholders participation in the worksite wellness program. This position will communicate the basic principles of the worksite wellness program guidelines, requirements, and procedures with policyholders and will be responsible for managing the enrollment of participants in the worksite wellness program. Candidates should bring a strong enthusiasm and commitment to wellness, and have strong interpersonal, customer service, and problem solving skills. PC Skills in a Windows environment with proficiency in Excel, Word and PowerPoint, GoToMeeting and conference calling are required as is the ability to type a minimum of 35 wpm. Two years of college is preferred along with work experience in customer service and administrative support.
GRAND JUNCTION Business Services Representative/Receptionist
Pinnacol Assurance is seeking customer-oriented candidates to provide administrative support to underwriters, claims adjusters, nurses, other team members and interact with customers via the phone. This position will also handle front desk receptionist duties at our new Grand Junction office. The position requires strong PC/software skills, math aptitude, excellent communication and customer service skills and be able to type 35 wpm. Two years of college is preferred. We are anticipating scheduling interviews in Grand Junction for mid-May.
Grounds Maintenance Technician
Pinnacol Assurance is looking for an experienced Grounds Maintenance Technician who will perform extensive grounds maintenance and general building maintenance duties primarily at our Lowry headquarters location in Denver. Candidates should have an extensive background in outdoor maintenance work, have the ability to operate and repair lawn/landscape and snow removal equipment, and be able to demonstrate knowledge of and broad experience in general maintenance techniques and repair work. This position requires skill in operating power equipment and hand tools. Candidates should have good organizational skills, a high level of attention to detail, be able to work in a safe manner and have the ability to work well independently as well as part of a team. A Basic level of Microsoft and Outlook skills, the ability to send and respond to emails, enter and complete work orders, generate basic spreadsheets and draft general correspondence are also required and candidates must have valid driver's license and proof of insurance. High School Diploma or GED and 3-5 years experience in large commercial property grounds and general building maintenance are required; Colorado Pesticide applicators license is preferred.
Claims Adjuster Training Program
Pinnacol Assurance is looking for candidates interested in beginning an insurance career in Claims Adjusting. Requires a 4 year college degree, strong computer skills, and excellent interpersonal and communication skills. Prior adjusting or insurance experience a plus but is not required.
Pinnacol Assurance is looking for a detail-oriented individual with excellent customer service skills to join our team. With minimal supervision this person is responsible for the review, analysis, and processing of a variety of voluntary audits from policyholders. The position requires an analytical aptitude, basic accounting/math knowledge, and some experience with payroll is helpful. Candidate must have strong computer skills. This is a high volume production position requiring attention to detail, decision-making, and helping customers on the phone. Experience in handling insurance audit reports within the workers’ compensation insurance industry preferred. A degree, though not required, is a plus so recent college graduates in finance/accounting will be considered.
Underwriter I (Entry Level)
Pinnacol Assurance is seeking entry level Underwriter candidates to write and price workers’ compensation insurance policies, review and resolve policy problems, and proactively manage a book of business. Entry level candidates must have a Bachelors degree. Experienced candidates with 3 to 5 years related experience in property/casualty insurance underwriting with direct experience with workers’ compensation insurance preferred are also encouraged to apply.
Process Improvement Analyst
Pinnacol Assurance is seeking a Process Improvement Analyst preferably having direct, hands-on experience with the Lean methodology. This position will provide direct operational and consultative support in the organization's transformation to Lean. In this role, the employee will facilitate process improvement events, provide coaching to leaders and desk-level employees, help create standard work and visual management, and serve as a general resource in problem solving initiatives across the enterprise. Requires Bachelors Degree or equivalent experience on a year for year basis with college level statistical analysis coursework preferred but not required. Candidates should bring three years of experience in process improvement leadership, preferably in a financial services environment.
Pinnacol Assurance seeks an experienced Staff Counsel with extensive knowledge of the Workers' Compensation Act and Rules of Procedure. This position provides legal advice and litigation management assistance to our teams in an effort to reduce litigation volume, improve litigation outcomes, reduce claims and legal costs, and to analyze and resolve legal issues. Must be licensed in Colorado.
Nurse Case Manager
Pinnacol Assurance is looking for an RN to provide telephonic case management handling the medical aspects of workers' compensation claims. Our Nurses play an integral role in the effective and compassionate management of injured workers claims. They perform self-directed, professional level work in a fast paced team environment as they interact with injured workers, policyholders, and providers. Most of our nurses come from a clinical environment and bring a broad clinical background so if you are an RN who has perhaps thought about making a change from the traditional clinical nursing world, this opportunity might be worth exploring! Experience with rehabilitation, occupational health, managed care, or emergency nursing is preferred and direct insurance exposure, though not required, is a plus. As you might expect, a current Colorado RN license is also required.
Sr. Business Intelligence Analyst
Pinnacol Assurance is seeking a Sr. Business Intelligence Analyst to create and maintain business intelligence tools. The ideal candidate will be a great communicator with the technical expertise to support projects that require heavy analysis and problem solving. Position works independently and as part of a team to design and construct BI solutions. Effectively communicates findings to management and helps devise business intelligence strategies. Must have expertise with reporting tools (Brio, Hyperion, Microstrategy, etc.), expert level problem-solving ability, experience working with Oracle and/or other relational database management systems, and the use of database query tools using SQL is required. Experience working with business users to determine their needs and match their requirements with the appropriate solutions is required. Bachelor’s degree or equivalent experience required. Project management skills and insurance experience a plus.
Senior Medical Director of Care Integration
Pinnacol Assurance is looking for an experienced Senior Medical Director of Care Integration. Under the direction of our VP of Medical Operations and Healthcare Strategy, the Senior Medical Director of Care Integration works collaboratively across a highly matrixed organization and with other community and provider stakeholders to provide clinical leadership and medical management in support of network providers, safety, wellness and return to work programs. This position will be responsible for implementing and managing overall medical management goals and objectives and working collaboratively with program managers in the design, development, implementation and evaluation of clinical programs such as utilization management, provider network management, care management and program integrity. Candidates should bring the ability to build credibility and establish trust with all levels of the organization, providers, agencies and customers and have a proven track record providing clinical management in a complex workers compensation or occupational health setting or in a progressive managed care organization, academic medical center or integrated delivery system. Acumen in developing innovative clinical delivery initiatives across the spectrum of care and engaging physicians to achieve higher levels of quality and improved outcomes is also required. Candidates should also bring a strong executive presence and leadership background serving as a member of a Senior Management Team with the demonstrated ability to motivate, guide, influence and lead others. Experience in health informatics and a passion for applying technology in healthcare innovation with the ability to translate data analytics and complex clinical materials into compelling communications in formal and informal settings is critical to the success of this role. Master's degree in business, health information, public health/administration or other related field and experience in Healthcare Management is preferred. MD or DO degree required. Candidate must be a Board Certified Physician with ability to obtain Colorado licensure; Occupational Health or related specialty preferred. Minimum of 5 years experience in proven clinical practice along with 3 or more years of experience with demonstrated management responsibilities.
Return to Work Consultant Grand Junction-based
Pinnacol Assurance has an immediate opening for an experienced Return to Work Consultant to serve our customers on the western slope. Based out of our new Grand Junction offices you'll join our team of professionals who provide education & guidance to policyholders on returning injured workers to the work place. Successful candidates will have experience in working with employers, identifying modified duty tasks, presenting seminars and or public speaking, development and implementation of modified duty work programs. Must have a strong customer orientation and desire to work with an organization where exceeding expectations is the norm. Position requires a BA/BS degree, Masters degree in vocational rehabilitation or counseling, physical or occupational therapy with current certification preferred.
Return to Work Consultant Denver-based
Pinnacol Assurance has an immediate opening for an experienced Return to Work Consultant. Join our team of professionals who provide education & guidance to policyholders on returning injured workers to the work place. Successful candidates will have experience in working with employers, identifying modified duty tasks, presenting seminars and or public speaking, development and implementation of modified duty work programs. Must have a strong customer orientation and desire to work with an organization where exceeding expectations is the norm. Position requires a BA/BS degree, Masters degree in vocational rehabilitation or counseling, physical or occupational therapy with current certification preferred.
Pinnacol Assurance is seeking an experienced Scrum Master who will be dedicated to multiple Scrum teams as determined by our Manager of Project Services. The Scrum Master will be responsible for enforcing the rules of Scrum, removing productivity impediments for his or her teams, developing each team's self-organization and self-management skills, and constantly improving Pinnacol's standards of work. Candidate should bring an excellent understanding and knowledge of Agile SDLC methodologies, in particular Scrum and must have extensive knowledge and experience overseeing the design, development and implementation of quality assurance standards and practices for software testing. A Bachelors Degree in computer systems design, computer science or related field and/or 10 years equivalent work experience along with 5+ years experience in Project Management is required. Certified ScrumMaster desirable.
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