Administrative Support

Working in a team environment, these positions provide critical support to team members including Underwriters, Adjusters, Nurses, and others. The position requires multi-talented individuals with strong PC/software skills, and excellent communication and customer service skills. There is a high volume of direct customer contact via phone, along with clerical functions such as data processing, document distribution, and other office tasks.

Basic Knowledge, Skills & Ability:
  • Demonstrates a working knowledge of the Colorado Workers’ Compensation Act.
  • Excellent written and oral communication skills.
  • Strong interpersonal and customer service skills.
  • Understanding of basic accounting and mathematics.
  • Ability to handle challenging customers in a professional, courteous manner.
  • PC Skills in a Windows environment; proficient in word processing/data entry - minimum 35 wpm typing required. A typing test is administered for this position.
  • Must be a self-starter and able to work independently.
  • Employee must be capable of processing a large volume of work daily.
Education, Formal Training and Experience

A high school diploma or GED. Training in Customer Service or equivalent work experience. Bilingual (Spanish) is a plus. Two years of work experience in a customer service environment desired.