If you have questions about Pinnacol Assurance's services or your workers' compensation insurance policy, please contact our customer service team at 1-800-873-7242 or 303-361-4000, or call us at one of the numbers listed below. Our regular business hours are 8 a.m. to 5 p.m., Monday through Friday.
| Customer Service |
303-361-4000 |
| Toll-free |
800-873-7242 |
| Fax |
303-361-5000 |
| Toll-free fax |
888-329-2251 |
| First Report of Injury Fax |
303-361-5000 |
| Toll-free |
800-873-7242 |
| Certificate of Insurance Request |
303-361-4000 |
| Fraud Hotline |
303-361-4800 |
| Toll-free |
800-873-1888 |
| Legal Team |
303-361-4975 |
| Loss Prevention |
303-361-4000 |
| Return-to-Work |
303-361-4000 |
| New Policy Application |
303-361-4000 |
| SelectNet
and Medical Operations |
303-361-4945 |
| Safety Certification and Programs |
303-361-4000 |
| Telephone Relay Service/TTY |
800-659-2656 |
| Team |
Toll-Free Phone |
Toll-Free Fax |
| Large North Team (BLN) |
877-361-4300 |
888-329-2208 |
| Large South Team (BLS) |
888-852-2259 |
888-329-2207 |
| Large Pioneer Team (BLP) |
888-240-2386 |
888-240-2506 |
| Medium North Team (BMN) |
888-852-2268 |
888-329-2210 |
| Medium South Team (BMS) |
888-852-2263 |
888-329-2209 |
| Medium West Team (BMW) |
888-852-2269 |
888-329-2213 |
| Small North Team (SNO) |
N/A - handled by customer service |
888-329-2215 |
| Small South Team (SSO) |
N/A - handled by customer service |
888-329-2216 |
| Association A Team (SAA) |
888-852-2241 |
888-329-2205 |
| Association B Team (SAB) |
888-852-2250 |
888-329-2206 |
| Association C Team (SAC) |
888-852-2239 |
888-329-2204 |
| State Team |
888-852-2239 |
888-329-2204 |
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