Focus
March 20, 2018

New alerts now available in the Policyholder Portal

Email alerts are an easy and convenient way for you to stay informed about policy and claims activity tied to your Pinnacol account. In addition to the Past Due Balance and Autopay alerts that are available, we recently added four new alert messages.

They are:

  • New Policy Document — Receive an alert when a policy document is added to the Endorsements page.
  • New Claims Document — Receive an alert when a new claims document is added to the Correspondence tab in a claim.
  • New Claim Reported — Receive a message whenever one or more claims have been reported.
  • Claim Closed — Receive a message when one or more claims have been closed.

To control the alerts you receive, you can update your preferences in the “Manage My Messages” page on the Policyholder Portal. If you have any questions about how to manage your alerts or if you need help registering for the portal, please contact a member of our Customer Experience team at 303.361.4840.

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