Provider Pulse
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Presentations from Pinnacol’s billing and administration training now available for download

Have you ever wished you had a few tips for successfully billing treatment to Pinnacol Assurance? Or

September 7, 2018
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Have you ever wished you had a few tips for successfully billing treatment to Pinnacol Assurance? Or needed an easy way to know when prior authorization was required? The recent attendees of the Caring For Injured Workers-Billing and Administration training wanted to know the same things. Practice managers came from across the state to learn all sorts of insights into working with Pinnacol and successfully managing their workers’ compensation claims. The good news is, even if you didn’t attend the conference, you can access all the presentations from the training.

The August training, which was held in Grand Junction, included workshops on case management, getting paid, prior authorizations and regulatory requirements. Attendees were able to ask questions of the Pinnacol subject matter experts and network with peers in the audience.

"The Grand Junction event was an opportunity to introduce the resources used by the medical payments team and offer some processing tips for billing success," stated Katie Nelson after her presentation titled "How the Process Works." Nelson was one of five speakers who provided tips and tools for coding and reimbursement, shared practical operational takeaways and showed attendees how to avoid common errors.

"Past evaluations and Pinnacol provider relations staff who interviewed medical office staff told us they wanted to discuss billing and administrative functions," explained Pinnacol Network Educator Laura Palmer. "Although we presented similar topics in 2016, workers' compensation operational issues continue to be of interest to participants, as evidenced by the high attendance at this year's event."

Pinnacol would like to thank our speakers and attendees for sharing their time with us.

On January 10, 2019, Pinnacol will hold a new provider conference in Denver that will later travel to regional locations throughout the state. The theme for this series will be rehabilitation — physical therapy and chiropractic interventions. Presenters will include Pinnacol's Senior Medical Director, Tom Denberg, MD, Colorado Division of Workers’ Compensation Manager of Medical Policy, Dan Sung and a panel of chiropractors, physical therapists and physicians from each local area.

For questions or additional information, contact Pinnacol Provider Relations at or 303.351.4945.

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