Agent training and education

Take your book of business to the next level with Pinnacol’s expert resources.

Virtual CE offerings for agents November 8-12, 2021

Our success is your success

Pinnacol is committed to providing you with on-going, in-person, and on-demand training and resources, including:

Insurance designation scholarships

Pinnacol is offering agents an opportunity to earn scholarship money to help pay for classes including:

  • Certified Insurance Counselor (CIC)
  • Certified Insurance Service Representative (CISR)
  • Construction Risk Insurance Specialist (CRIS)
  • Certified Risk Manager (CRM)
  • Trusted Risk Advisor (TRA)
  • Chartered Property Casualty Underwriter (CPCU)

For eligibility requirements and scholarship rules, and to request an application, email us.

On demand training

Independent Contractors

A common question policyholders have is whether independent contractors are covered under their workers’ compensation insurance plan. Employees and independent contractors often perform similar work, so it can be confusing. Our online training titled “Who’s an Employee? Who’s an Independent Contractor?” will help you understand the difference.

The course also covers other types of workers, such as subcontractors and loaned employees, and will explain how workers’ compensation insurance may or may not be needed for each type of worker.

• Free for Pinnacol agents

• Earn one continuing education credit

• Approved by the Department of Insurance

Participate in the Independent Contractors online training webinar here. Contact your agency relationship manager with any related questions.

Pinnacol Shortcuts

Learn about key workers’ compensation topics in two minutes or less. Topics include:

• Audits

• Employee, Independent Contractor or Subcontractor?

• Filing a First Report of Injury

View these training videos and more educational tools and resources at:

Exclusive Agents community

Bringing value to your customers is more important today than ever. Insider tips, relevant resources and regulatory updates can win you new business and increase client retention.

The Pinnacol Agents community highlights that content every week in an online forum with your peers and Pinnacol experts. You’ll also receive breaking news first in the community.

Some of our recent topics include:

  • Workplace risk
  • Pricing updates
  • Free employer training
  • Marketing resources
Agent community preview

Register to join the community in just 30 seconds. Once you’re in, update your profile by adding a photo and take a look at the conversations already happening. Then feel free to post your own thoughts or questions.

We look forward to seeing you in the Pinnacol Agents community soon!

Policyholder training

Register now: Free virtual OSHA recordkeeping training on Dec. 1

We understand that compliance with OSHA recordkeeping can seem complicated — that’s why we’re offering a course that covers everything you and your clients need to know to stay compliant. Learn from an OSHA representative and get an overview of recordkeeping guidelines, electronic posting requirements and techniques for organizing your reports.

You’ll also learn:

  • Techniques for organizing your OSHA 300 report, 300A summary and 301 injury and illness incident report
  • The difference between “reporting” an injury and “recording” an injury
  • What is considered “First Aid”
  • TCIR and DART rate calculations

Registration is open now. Please join us and invite your clients to benefit from this learning opportunity.

Policyholder training webinars

Visit for online classes, including:

• Job Hazard Analysis

• Cost Containment Certification

• Pinnacol Pointers

• Introduction to Subrogation

Interactive video training

We partner with J.J. Keller, a nationally recognized organization specializing in safety and compliance training, to offer a wide variety of online courses to our policyholders.

Visit to view the interactive training and video-on-demand offerings.

Policyholder resources

Online resources

Our Return to Work, Claims Management and Safety Services resources are designed to help customers take care of their employees and keep their workers’ compensation costs down.

Policyholders will find the forms, templates and tips they need to manage their workers’ compensation policy, develop strong safety programs, manage claims and get employees back to work after they have been injured on the job.

Visit to choose from these topics:

• Claims Management Resources

• Return to Work Resources

• Office Ergonomics

• Safety Resources

Policyholder Portal

Our Policyholder Portal is a key part of creating a best-in-class digital experience for our mutual customers. Policyholders can access the portal at and do the following:

• Set up recurring payments

• Submit payments with a credit card

• Report an injury

• Access policy information and claims history

• Manage certificates of insurance

Free safety consultation services

To support Colorado businesses during the challenges of COVID-19, we are offering free virtual safety consultations to all businesses in the state—Pinnacol policyholder or not.

Connect with a safety expert virtually to:

  • Learn how to keep your employees safe in changing environments or in new job roles.
  • Get recommended COVID-19 safety resources.
  • Identify and mitigate unique hazards related to your operations.