Billing and payment services

We're committed to doing it right.

We pay medical providers in accordance with the fee schedule set forth by the Colorado Department of Workers' Compensation (DOWC).  

As part of our heartfelt mission to partner with and support Colorado companies, we pride ourselves on paying medical bills promptly and accurately — one of several ways we demonstrate our commitment to the medical community. In fact, while Colorado law allows us 30 days to process provider bills, we pay within 10 days, on average — and with a financial accuracy rate of 99 percent. 

We invite you to check out our Six Tips for Billing Success, as well as the linked instructions below.

How to submit your bills

Enroll in electronic payments


Online tutorials

It is our goal to get our medical providers paid as quickly and accurately as possible. To help you navigate the unique requirements associated with workers' compensation-related billing, and to provide an overview of the online resources available to you, we've created two Medical Payment Services online tutorials.

To view a tutorial, simply select one of the following links.

Overview of billing and payments: Developed to give medical providers and their staff an overview of key functions available through the Provider Portal, our secure online system

Key billing requirements: Developed to help medical providers and their staff understand the legal requirements for billing as set forth by the Colorado Division of Insurance