Pinnacol provides caring workers' comp that keeps workers safe and helps businesses thrive.
For 40 years, plumbing wasn't just a job for Jimmy; it was his passion, his identity. "I got picked up by a plumber my last year of high school, and I've been doing it ever since." he says, his voice reflecting a lifetime of hard work and pride.
But a simple move, a caught desk leg, changed everything.
What seemed like a minor workplace incident resulted in a severe hernia, setting off a cascade of medical complications and emotional turmoil. Jimmy's journey was marked by multiple surgeries, prolonged recovery, and the devastating loss of his career.
"Well, I'm not employable anymore," he admits, the weight of his forced retirement evident. "It cost me my career…it was kind of like shoving the old out and bringing in the new, which hurt."
The physical pain was only part of the battle. The emotional toll of being unable to work, of losing his ability to provide, was immense. "For male tradesmen, that's just not in our world. We want to provide, we want to take care of our family, and then it affects your personal life," Jimmy explains.
The fear of re-injury and the uncertainty of his future loomed large.
However, amidst the challenges, Jimmy found support in Pinnacol Assurance. From the initial injury to the complex recovery process, Pinnacol stood by his side.
"The service and meeting the doctor was phenomenal. I mean, they greet you, they take care of you, they let you know what we are going to do," Jimmy recalls.
His claims representative became a crucial partner in his recovery. "She was like having a partner, someone on your side who could open a door when you didn't even know that you needed to knock," says Jimmy’s spouse, Judy.
Pinnacol also recognized the importance of mental well-being, offering counseling services to address the emotional trauma Jimmy experienced.
"When the primary care doctor offered counseling, it was a real comfort because there are things he doesn't want to talk about with me or the doctor," Judy said. This holistic approach to recovery made a significant difference.
Jimmy's experience underscores the importance of a workers' compensation provider that prioritizes both physical and emotional well-being. Pinnacol's commitment to personalized care, clear communication, and proactive support helped Jimmy navigate a challenging period in his life.
While Jimmy's story is just one experience, it's indicative of how injured workers feel about the care they receive from Pinnacol. In fact, injured workers rate Pinnacol as the top-performing workers' compensation carrier in Colorado, based on a 2021 survey administered by the Colorado Division of Workers' Compensation.
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