Staffing agency leads with empathy, sees policy costs drop

    PrimeSource Staffing
    Staffing/Human Resources
    Loveland, CO

I’m always using our Pinnacol claims representative’s expertise. She’s honest with our employees, which is critical when you’re having a tough conversation. It’s invaluable to have that kind of person on our side.

Dennis Hatcher, PrimeSource Controller

The problem

A Colorado staffing agency was experiencing far more workplace injuries than the industry average, pushing workers’ compensation premium costs up. Claims were out of control, and injured employees didn’t trust the system.

The solution

PrimeSource Staffing renewed its focus on safety and claims management and returned to a trusted partner with compassion and deep workers’ comp experience: Pinnacol Assurance. PrimeSource saw an immediate change for the better.

Company leadership created a safety committee to vet potential clients and ensure that their workplaces were safe. PrimeSource committed to walking away from clients that aren’t proactive in preventing workplace injuries. And it implemented a hands-on approach to workers’ comp claims.

But they couldn’t do this alone. Pinnacol’s Safety Team helps PrimeSource identify injury trends and determine how to address them before they get worse. A close relationship with its Pinnacol claims representative ensures PrimeSource addresses potentially costly injury patterns. Employees need the right medical care to recover, and PrimeSource carefully selects and monitors health care providers from Pinnacol’s SelectNet network.


2017 vs. 2022

2017 vs. 2022

Safety services that can save lives and money

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Our services go beyond great coverage by offering our customers free, expert safety services and a robust return to work program for injured workers.

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