If the employee is not suffering from a life- or limb-threatening injury and they still require medical attention, please give them the Letter to Injured Worker that lists your four designated medical providers. We also recommend documenting that you've provided your injured employee with the letter and, whenever possible, ask them to sign and date it. Give them one signed copy and keep one signed copy for your records. If the employee is initially taken to an emergency room, the designated provider will step in afterward to manage all related follow-up care.
After the employee has received treatment
Please report the claim to us immediately. Not only will this help your employee receive the care they need, it will also reduce your claims costs and ensure a smooth claims process overall.
After we receive a First Report of Injury
We'll send you, your injured employee and the physician treating them the claim number and the name and telephone number of the claims representative handling your case.
After reporting the injury
Document the injury
Document the injury (no matter how small) for your records, and try to determine the cause.
Stay in contact with everyone involved
Stay in touch with your injured employee, the treating physician, your Pinnacol claims representative and nurse case manager.
Getting back to work
Studies show that the longer an employee is off work, the lower their chances of returning. So, let us help you put a program in place that gets your injured employee back to work healthy, safe and as quickly as possible.