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COVID-19 Policy Update

September 28, 2020
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Since March 23, 2020, we quickly began holding policy cancellations in recognition of the unbelievably difficult circumstances the pandemic brought for many customers. 

Following our decision, the Colorado Division of Insurance (DOI) issued the same guidance to all insurance carriers.

As of Sept. 17, the DOI issued a bulletin that allows carriers to once again begin sending cancellation notices.

Please note, while we were the first to hold cancellations, we will not be the first to reinstate them. We will resume pending policy cancellations and notices beginning October 14, 2020.

However, while other carriers may have already begun sending notices, we’re working to personally contact each policyholder who will potentially be affected by a cancellation to help find an appropriate flexible payment plan for their situation. 

Though resuming policy cancellation notices can bring stressful news to business owners, please know that we are here to help and support our customers the best we can. 

We will not begin sending any cancellation notices until mid-October. If you need flexible payment options, please call us at 303.361.4000.

Pinnacol Assurance assumes no responsibility for management or control of customer safety activities. Please ensure your business meets the requirements of all federal, state, and local laws, regulations, or ordinances related to workplace safety.

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COVID-19 policy update