The first 24 hours following an injury are critical to your injured employee and to you. Following these four steps during this initial 24-hour period will save you time and money in the long run.
- Get medical treatment for your employee — Give your employee your designated provider list notification letter and take your employee to the doctor. Your employee will appreciate your concern, and you will gain important information about the injury, recommended treatment and outlook for returning to work.
- Investigate the accident — Use the Accident/incident Investigation Report and the Employee Accident Report. Complete your investigation immediately, before memories fade and evidence is lost.
- Report the injury to Pinnacol Assurance — Provide all information requested on the First Report of Injury form, but don't wait to report if you don't have all the information. Be sure to let us know if you have questions or concerns about the injury. You can report an injury within 24 hours in the following ways:
Web Pinnacol.com
Phone 303.361.4000 or 800.873.7242
Fax 303.361.5000 or 888.329.2251
- Complete the wage history form and plan for modified duty — If your employee is unable to return to regular duty work, provide us with an accurate average weekly wage with the wage history form. Start thinking about what modified duty tasks the injured employee may be able to assist with. For information on modified duty, refer to Pinnacol's return to work resources.
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