Brand Platform

The Pinnacol brand platform serves as an organic blueprint that defines our identity. It shows how our brand comes to life through our positioning, emotional benefit and brand pillars. It defines the Pinnacol personality and our promise to our customers.

POSITIONING

A positioning statement is a concise statement that conveys our service’s unique value to customers in relation to our key competitors. This statement is for internal purposes and guides marketing and operating decisions.

Our century-long history of providing workers’ compensation gives us unparalleled expertise in the industry. But it’s our commitment to delivering a membership built on care that fuels our relationships with the business owners, employees, and communities we serve. We are more than an insurer; we are a long-term partner dedicated to the success of the workforce.

BENEFIT

The emotional benefit is what we want our customers to experience when they choose Pinnacol over the competition.  

The key benefit we want our members to experience is trust. That trust is strengthened by how we nurture our partnership with them. It’s built on our promise to provide caring and personalized protection that invests in their success.

BRAND PILLARS

Our brand pillars represent key statements Pinnacol can make that are not self-serving or debatable. These pillars ladder into the organization mission, vision and values and reflect what the customer can expect from their relationship with Pinnacol.

For more than 110 years, we’ve put our members first through a partnership built on care. This commitment is delivered through compassionate support, unmatched safety expertise and an unwavering investment in the community.

MEMBER-CENTRIC

Compassionate protection

  • We have our members' backs: The largest safety team in the state and workers’ comp support in English and Spanish
  • Top-rated expertise: A leader in injured worker care
  • Return to Work support: Teams that safely return employees to work while saving members' money

Member-focused reinvestment

  • Competitive pricing: Our various discounts and services deliver built-in savings to our members
  • Upfront savings: Our Pinnacol Edge™ program saves members money from day one
  • Shared success: We’ve paid more in member dividends than any other carrier in Colorado

A people-centered approach

  • Lower costs and better care: We close claims faster and at a lower cost than our competitors without compromising care
  • Industry-specific solutions: Customized safety, Return to Work and training support 
  • Trusted by agents and members: Recognized in the top 2% of 3,000 carriers nationwide

A force for good in the community

  • Community impact: We give back to the community through grants, employee giving and volunteering
  • Pinnacol Foundation: Our scholarship program for children impacted by workplace accidents 
  • Where talent starts and stays: Our nationally recognized apprenticeship program equips students with the skills for meaningful careers in insurance while contributing to the growth of a skilled workforce.