Spanish Communication Guidelines
At Pinnacol, we are dedicated to leading a revolution in caring and fostering an inclusive environment where everyone feels valued and understood. This commitment extends to our Spanish-preferred stakeholders who play an integral role in our community.
To best serve our Spanish-preferred policyholders, agent partners, injured workers and community partners, we aim to:
By prioritizing clear, empathetic and culturally sensitive communication in Spanish, we strengthen our relationships and empower our Spanish-speaking stakeholders to confidently navigate their workers’ compensation insurance journey with Pinnacol.
Pinnacol’s Spanish resources:
Pinnacol offers a wide range of resources and services in Spanish, including a dedicated bilingual claims team, a Spanish interpretation and translation team with a dedicated phone line, and a Spanish-language injured worker portal.
We also provide access to Spanish forms and documents, as well as safety and training resources. Additionally, we recently launched our Spanish Facebook page which helps us connect with and support our Spanish-speaking community.
For questions on Pinnacol’s Spanish resources, please contact Silivia Fuentes at silvia.fuentes@pinnacol.com
Examples of Spanish Marketing Collateral
Postcard promoting the Spanish Workers’ Compensation 101 training
Tagline
The Spanish version of our tagline ‘We Put Care to Work®’ is ‘Al Cuidado de los Trabajadores de Colorado’.
